Receptionist

POSITION SUMMARY:

The front desk receptionist is the first point of contact for patients and their visitors, responsible for creating a welcoming and professional environment. To greet patients when checking in for their procedures, verifying information, and assisting with any necessary paperwork while maintaining customer service.  Ensure the front desk operates smoothly and efficiently. Promotes a favorable image of the Center to patients, visitors, and physicians.

QUALIFICATIONS:

• High School Diploma or GED
• One (1) year of experience, preferably in an Ambulatory Surgery Center (ASC)
• Experience in Endoscopy/Multi-specialty/ASC
• Strong knowledge of ICD 10
• Strong knowledge of CPT
• Strong ethical and moral character references
• Basic computer skills

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Serves as telephone operator for center; routes incoming calls correctly and takes accurate messages when unable to connect caller to requested party.
• Receives and distributes all mail and special deliveries.
• Greets patients and provides necessary paperwork for completion.
• Notifies appropriate nursing staff that patient is present after patient has completed paperwork.
• Keeps track of patient’s family, patient’s driver, etc.
• Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality.
• Prints out all labels, forms, etc., for patient charts and assembles charts before appointment.
• Calls appropriate agencies for assistance in case of emergency.
• Performs other miscellaneous office/clerical duties as needed.

Must pass a background check

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We are an equal opportunity employer.