Demo

Accounts Receivable Specialist - Certified Coder

AMSURG
Wellesley, MA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 3/21/2025
Duties and

Responsibilities

  • Philosophy
  • Supports the center’s ideology, mission, goals, and objectives
  • Performs in accordance with the center’s policies and procedures
  • Follows the center’s standards for ethical business conduct
  • Conducts self as a positive role model and team member
  • Recognizes patients’ rights and responsibilities and supports them in performance of job duties
  • Participates in center committees, meetings, in-services, and activities
  • Communication
  • Communicates effectively and professionally with patients, visitors, physicians, and coworkers
  • Interacts with others in a positive, respectful, and considerate manner
  • Financial practices
  • Uses center resources appropriately and avoids wasteful practices
  • Reports wasteful practices
  • Analyzes work area and makes recommendations for potential cost-effective improvements
  • Compliance program
  • Contributes to the progress and development of the center’s adopted compliance program
  • Performs according to established compliance policies and procedures
  • Performance-improvement program
  • Contributes to the progress and development of the center's adopted performance-improvement program
  • Performs according to established performance-improvement policies and procedures
  • Safety/risk-management program
  • Adheres to safety policies and procedures in performing job duties and responsibilities
  • Reports observed or suspected safety violations, hazards, and policy/procedure noncompliance to the safety officer or other designated person
  • Professional competence
  • Participates in continuing education and other learning experiences
  • Shares knowledge gained in continuing education with staff
  • Maintains membership in relevant professional organizations
  • Seeks new learning experiences by accepting challenging opportunities and responsibilities
  • Welcomes suggestions and recommendations
  • Insurance billing duties
  • Codes each encounter, enters all codes and charges into the practice management system and sends claims to insurance companies
  • Runs daily batch report for billing and balances to daily schedule of fees charged
  • Understands and abides by billing compliance regulations
  • Submits claims to patient’s secondary insurance (including primary carrier’s EOB) after receiving correct payment from primary carrier
  • Collections duties
  • Runs reports on outstanding insurance A/R on a daily/weekly basis
  • Calls insurance companies to determine status on all accounts more than 45 days old
  • Sends any necessary copies or supporting documentation required by insurance companies
  • Notes contact with insurance companies in the practice management system
  • Runs reports on outstanding patient A/R on a daily/weekly basis
  • Makes telephone contact with all patients with balances more than 45 days old with no payment
  • Notes contact with patients in practice management system
  • For patient account balances of more than 90 days with no payment, advises Center Director, who will determine whether account is to be turned over for collection
  • Sends approved accounts to collection agency
  • If it is determined that a refund is due to the insurance company, completes refund-request form with supporting documentation, copy of EOB, etc. and submits to Center Director.
  • Billing calls/correspondence
  • Receives all calls related to patient bills, whether from patients or insurance companies
  • Answers billing questions in a clear and polite manner; pulls patient charts/computer files as necessary to answer questions
  • Forwards all complex problems or issues and any questions regarding refunds to Center Director
  • Answers all letters from insurance companies regarding questions or requests for information
  • Understands patient confidentiality laws and what signatures are required to release information
  • Follows up with Center Director on any problem claims regarding coding/charges
  • Performs other miscellaneous office/clerical duties as needed

Responsibility for assets

Responsible for accuracy and timeliness of billing directly related to accounts receivable.

Qualifications

  • Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
  • Ability to promote favorable center image with physicians, patients, insurance companies, and general public
  • Ability to make decisions and solve problems

Requirements

Required

  • High school diploma or GED certificate
  • Training/courses in business office activities
  • Third-party-payer billing experience
  • Strong ethical and moral character references

Preferred

  • Certified Coder
  • Two or more years’ billing experience
  • ASC billing experience

Job quality

Requirements

  • Accuracy
  • Attention to detail
  • Timeliness
  • Organization
  • Little supervision needed to accomplish task

Dependability

  • Attendance
  • Punctuality
  • Ability to follow instructions
  • Ability to meet deadlines

Physical/mental Requirements

  • Ability to sit, stand, and walk
  • Visual and auditory acuity for frequent use of computer, telephone, and occasional use of other office equipment

Working conditions

(environmental)

  • Well lit and ventilated, with non-hazardous and hazardous equipment
  • Category III: exposure to bloodborne pathogens and may encounter chemical hazards

Reports to

Center Director

Supervises

Not applicable

Contacts

  • Patients
  • Patients’ family/significant others
  • Physicians and physician office personnel
  • Insurance company personnel
  • Center personnel
  • Administration

Compensation

$25-35/hour

Salary : $25 - $35

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