What are the responsibilities and job description for the Patient Care Coordinator (West Hollywood) position at Amtec Staffing?
Pay range: $18 - $20 per hour
Hours - May vary based on needs
Tuesday - 10:00 am - 5:00 pm
Thursday - 9:00 am - 5:00 pm
Saturdays - 10:00 am - 3:00 pm
Additional hours may be added for either W. Hollywood or Pasadena locations
Duties/Responsibilities
Hours - May vary based on needs
Tuesday - 10:00 am - 5:00 pm
Thursday - 9:00 am - 5:00 pm
Saturdays - 10:00 am - 3:00 pm
Additional hours may be added for either W. Hollywood or Pasadena locations
Duties/Responsibilities
- Warmly greet incoming patients upon entering the practice and complete the check-in process.
- Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
- Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
- Scanning and entering routing slips and other documents into EHR.
- Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
- Pull and prepare charts for all patients scheduled for the following day.
- Processing sales of contact lens through phone calls or doctor transitions.
- Responsible for keeping the front desk organized at all times.
- Opening and closing procedures determined by practice.
- All other duties as assigned.
- Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
- Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient-retention.
- Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
- Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
- Proficiency in utilization of automated equipment and systems standard to the optometry industry
- High school diploma, GED or equivalent.
- Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Salary : $18 - $20
