What are the responsibilities and job description for the OpticianEyewear Specialist position at Amtec?
Company : Total Vision
Position : Optician / Eyewear Specialist
Location : Total Vision Lemon Grove 7850 Broadway Lemon Grove CA 91945
Duration : Fulltime Direct Hire
Pay : $16.50 $24.00 Commission
Total Vision is a group of highly successful optometry practices aligned with a common goal of worldclass eyecare results for its patients and California communities. We are a company that is seeing significant growth and are looking for topnotch team members with the passion energy focus and commitment to excel in this type of environment.
Job Description
CORE DUTIES AND RESPONSIBILITIES :
Assists patients with proper frame and lens selection
Educates patients on various options for clear lenses sunglasses and any other needs the patient may have
Ensures proper fit and measurements for all lens types including single vision bifocal progressive and others
Educate patients on the benefits of having multiple pairs of glasses to fill all their eye care needs
Verifies patient insurance and explains their benefits
Dispenses glasses and makes sure patients know about adaptation to new prescriptions lens types etc.
Helps patients with repairs and adjustments
Ensures patient phone calls are returned in a timely manner and the patient is informed of any delays with eyewear purchased
Assists with any other tasks that need to be completed in the office
Lab experience in edging finishing and surfacing preferred.
POSITION REQUIREMENTS :
High school diploma or general education degree (GED); and two to three years related experience and / or training; or equivalent combination of education and experience
Amenable to report onsite
OTHER SKILLS :
Customer Service Must exhibit excellent customer service skills ensuring each patient interaction exceeds their expectations
Sales Demonstrate strong relationshipbuilding skills with customers and the ability to educate patients on their options resulting in successful purchases at the practice
Team Player Must be a team player and able to effectively communicate with fellow coworkers supervisors and managers.
Computer To perform this job successfully an individual should have knowledge of Manufacturing Software; Payroll Systems; Spreadsheet Software (Excel); Inventory Software; Order Processing Systems; Project Management Software; Word Processing Software (Word); Electronic Mail Software
Language Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization
Optical Knowledge It is preferred but required that the candidate has optical experience.
CrossTraining This role will require the candidate to crosstrain and assist other roles in the office as needed. Ability to be flexible with the work environment.
PHYSICAL REQUIREMENTS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be physically able to sit for long periods of time read a computer screen for long periods of time reach and lift up to 20 lbs. Hand skill and eye and hand coordination are critical. The employee is subject to inside environmental conditions.
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