Demo

Cisco CVP (Customer Voice Portal) DevOps

Amtex Enterprises Inc
Colorado, CO Full Time
POSTED ON 3/25/2025 CLOSED ON 4/18/2025

What are the responsibilities and job description for the Cisco CVP (Customer Voice Portal) DevOps position at Amtex Enterprises Inc?

Job Title : Cisco CVP (Customer Voice Portal) DevOps

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity

Location : FULLY REMOTE, except may NOT sit in CA, WA, CO, or NY

Rate : $55-60 / hr

Visa : USC, GC

This position will support the Cisco UCCE platform.

Development resource with ability to plan, develop, test and implement Cisco ACD / IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Support one or more highly complex or critical business processes / systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team member for projects large in scope and high complexity; may be enterprise-wide. Bachelor’s degree in related field preferred. Five (5) years of relevant system solution development, testing and implementation work experience required.

Top 3 Required Skills / Experience :

  • Cisco UCCE (CVP) – Customer Voice Portal
  • Cisco Finesse
  • Advanced SQL

Required Skills / Experience :

  • Java
  • API Integrations
  • Service Integrations
  • Preferred Skills / Experience :

  • eGain Analytics
  • CRM Integrations
  • API Integrations
  • Service Integrations
  • Cyara Testing Tool
  • Education / Certifications :

  • Cisco Unified Contact Center Enterprise
  • Advanced SQL
  • Interested candidates email your resume to chandra@amtexenterprises.com & shabu@amtexenterprises.com

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    Salary : $55 - $60

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