Servicenow GRC Consultant - Product Owner

GRC/IRM Module Owner - Product Owner

2 days a month onsite in Brooklyn, NY

Here’s a more detailed breakdown of the skills and responsibilities you might be looking for in a GRC/IRM Module Owner Product Owner:

Key Responsibilities:

1. GRC/IRM Solution Management:

• Oversee the implementation, configuration, and continuous improvement of ServiceNow’s GRC/IRM modules (e.g., Risk Management, Policy and Compliance Management, Audit Management, Incident Management).
• Work closely with cross-functional teams to ensure the integration of GRC/IRM solutions with other ITSM modules and business processes.

1. Stakeholder Collaboration:

• Act as the primary point of contact for business stakeholders and technical teams regarding GRC/IRM module requirements and enhancements.
• Define and prioritize the product backlog, ensuring alignment with business goals, compliance needs, and risk management objectives.

1. ServiceNow Certifications and Best Practices:

• Ensure that ServiceNow GRC/IRM modules are configured according to industry best practices and comply with relevant certifications and audits.
• Ensure the modules are kept up to date with the latest ServiceNow releases and certifications to ensure optimal performance and compliance.

1. Product Roadmap & Strategy:

• Develop and manage the product roadmap for the GRC/IRM modules, aligning with organizational objectives and compliance requirements.
• Lead efforts to define and document use cases and business requirements for new features or process improvements.

1. Training and Support:

• Provide leadership, training, and support for end-users and other stakeholders within the organization.
• Collaborate with service delivery teams to develop knowledge base articles, training materials, and operational documentation.

1. Risk Management & Compliance:

• Proactively identify, track, and resolve risks, issues, and dependencies related to the GRC/IRM modules.
• Ensure GRC processes are effectively integrated into the organization’s risk management and compliance frameworks.

Required Skills and Experience:

• Experience: 5-10 years of experience in managing GRC/IRM modules, specifically within ServiceNow.
• ServiceNow Expertise: Deep understanding of ServiceNow’s GRC/IRM suite and related modules.
• Certifications: Experience in working with SN certifications, such as ServiceNow Certified Implementation Specialist – GRC or other related certifications.
• Communication: Strong communication skills to effectively collaborate with stakeholders, business units, and technical teams.
• Problem-Solving: Ability to analyze business requirements and translate them into actionable configurations and solutions within the GRC/IRM framework.