What are the responsibilities and job description for the Dairy Service and Installation position at AMVC Employee Services?
This position will work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.
Essential Duties and Responsibilities
- Assess, troubleshoot, and repair or install dairy milking and refrigeration equipment to the customer’s satisfaction.
- Responsible for making all assigned service calls in a professional and responsible manner.
- Examine complaints, identify solutions, suggest improved methods and techniques, and recommend system improvements to customers.
- Troubleshoot milking systems and test systems to NMC standards and perform milking time/system checks.
- Responsible for waste handling product installation and service when directed
- Complete all necessary paperwork daily
- Follow all company safety policies, procedures, and protocols
- Maintain MLS tools and equipment in good working condition and provide own hand tools.
- Attend equipment technical training schools and other educational training sessions as requested.
- Perform other duties as assigned
Qualifications
- Work on-call on a rotating basis with other service technicians to cover evenings and weekends on a rotating basis with other service technicians.
- Quality and customer focused
- Have a positive attitude and be reliable and responsible.
- Understand refrigeration, dairy milking equipment operation, installation, and repair
- Able to use common repair tools and techniques.
- Understand specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipment
- Able to operate a forklift. Training on MLS forklift is required
- Valid driver’s license
Education
- Education: Bachelor’s or associate degree with dairy or mechanical emphasis, preferred
- Refrigeration maintenance, preferred
- Electrical experience, a plus
- Excellent written, verbal and Microsoft Office skills
