Banquet Setup - 2nd Shift - Part Time

Job Description

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a part time position with 2nd shift hours. Weekend availability is required.

This position is eligible for free downtown parking, weekly pay, DailyPay, free employee meals, hotel and restaurant discounts and more.

SUMMARY

Fulfill the daily operations of the banquet room set up within all AHC properties. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the department and produce quality service to each guest.

ESSENTIAL FUNCTIONS

Banquet room set up

Refreshing Banquet rooms

Maintain daily set up as assigned by the on duty supervisor

Know the entire lay out of the AHC meeting spaces

Be aware of events in the area. Be able to give suggestions to our guests

Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record / dispose of expired product on the waste log

Strives to exceed guest satisfaction and looks for ways to provide the best possible service

Understands all facets of job responsibilities and displays the skills necessary to complete tasks

Complete daily cleaning duties and side work tasks, takes pride in their work

Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy

Participates in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members

Displays a positive courteous and polite attitude, works well with others

Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and neatly groomed

Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own

Utilize time well and is productive throughout the entire shift while meeting department standards

Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible

Keeps work area neat and clean. Can be found picking up trash in public and back of the house areas of the Hotel. Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations

Follow the AHC safety standards of our hotel

Associate to attend TIPS training and properly card guests who appear under 40 years of age. Be comfortable to pour wine, beer or make a mixed drink when a bartender is not present.

DAILY RESPONSIBILITIES

Setting tables, chairs, podiums, dancefloors

Taking an active role in guest service by assisting all guests of the hotel

Actively taking care of each guest according to AHC guest service standards and department standards

Monitoring food waste

Maintain conference room cleanliness and overall deep cleaning

Attending Department Meetings

Communicating with your management or team members

Follow our hotel green policies

Following AHC and Health Department Specs

Actively work in the restaurants designated area : counter service, running food, and tables service.

Any other additional responsibilities that may be asked by General Manager or Food and Beverage Manager

QUALIFICATIONS

Must have some restaurant experience

EDUCATION and / or EXPERIENCE

High school diploma or GED; related experience and / or training

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before guests or associates of organization.

MATHEMATICAL SKILLS

Ability to perform addition, subtraction, division, and multiplication. Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

TiPS Certified preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate :

Is regularly required to stand and walk

Is required to use hands and fingers to handle or feel objects

Is required to frequently reach with hands and arms

Is regularly required to talk or hear; taste or smell

Is occasionally required to sit and stoop; kneel, crouch, or crawl

Must occasionally lift and / or move up to 50 - 75 pounds

Specific vision abilities required by this job include close vision, distance vision, and peripheral vision