Ruth's Chris/Lumber Baron General Manager

Job Description

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

Starting base salary of $75,000 (upwards based on experience). This position is bonus eligible.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, DailyPay, tuition reimbursement, free downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY

Ruth's Chris General Manager is responsible for insuring the overall quality of guest service and food quality in a Four Diamond fashion. In doing so, creating an efficient and professional environment for all guests and staff. Additionally, you must be able to supervise and coordinate all activities for Ruth's Chris Steak House restaurant, the management team and the restaurant personnel.

ESSENTIAL FUNCTIONS

• As Ruth's Chris General Manager you will be responsible for hands-on supervision of the entire Ruth's Chris front of the house team including managers, sales managers, servers, servers assistants, hosts, and food running.
• Give direction to the Sales manager in the creation and discovery of events. Once an event has been assigned, the Sales Manager will begin the coordination of all contractual agreements with the party in accordance with their wishes.
• Oversee the training programs for all staff.
• Assure the highest level of guest standards are met on a daily basis.
• Maintain consistency in preparing the highest quality of food and providing superior levels of service.
• Meet regularly with the Ruth's Chris Management team to insure fluidity of communication.
• Oversee the written correspondence to clients in multiple forms of communication.
• Analyze client needs and assist them in developing a program that would best meet these needs while making the most efficient and effective use of hotel facilities.
• Assist other managers on the floor in a management capacity. Must demonstrate the ability to manage the restaurant on off days and cover for vacations as needed by the restaurant ie working longer shifts and additional days.
• Plan menus for clients according to Ruth's Chris food and beverage standards.
• Arrange meeting requirements, additional rooms needed, VIP arrangements, audio visual needs, etc.
• Responsible for adherence to hotel service standards, control of labor expenses, effective inventory management of small wares, linens and furniture, effective scheduling and supervision of banquet staff and assuring guest satisfaction
• Participate in an "aggressive hospitality program," greeting all guests with warmth and enthusiasm, and be attentive to their needs while they are with us.
• Learn and follow all hotel policies and procedures pertaining to your area of work. Follow established uniform standards and comply with all other company policies.
• Practice safety standards and reports all unsafe conditions.
• Provide fast and courteous service to our guests; to accomplish this, a well-organized work area must be maintained.
• Conduct yourself in a professional manner at all times as a goodwill ambassador of the AGPH to ensure guest satisfaction.
• Responsible for maintaining energy conservation, loss prevention and recycling programs.
• Directly responsible for the grooming standards and appearance of all banquet staff
• Maintains high level of sanitation and cleanliness in service areas

Achieve financial objectives and success by continually building sales and growing a highly profitable restaurant

REQUIRED SKILLS

EDUCATION AND EXPERIENCE

Salary : $75,000