Utility Steward - 1st Shift - Full Time

Job Description

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a Full Time position working mainly 1st shift hours (8am 4pm). Weekend availability is required.

This position is eligible for full benefits (medical, dental & vision), DailyPay 401K, paid vacation, free downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY

Fulfill the daily sanitation operations of the restaurants, kitchens, basement, and all food service areas within the Amway Grand Plaza. Follow the expectations of the Amway Grand Plaza and AHC guest service standards. Create a teamwork environment in the Stewarding Department and produce quality service to each guest.

MAJOR FUNCTIONS

Daily sanitation and cleaning of all Food and Beverage areas within the Amway Grand Plaza.

Follow and Maintain Health Department Standards, as well as assist in maintaining the Hilton brand standards and QA Standards

Follow AHC Handbook policies and standard operating procedures

Always looking for ways to assists guests and going above and beyond to provide guest service

Must have a strong sense of organization and unwavering standards for quality and cleanliness

Complete daily cleaning duties and side cleaning tasks, takes pride in their work

Assists in maintaining overall sanitation and cleanliness of all kitchen, pantries and hallways.

Must possess exceptional attendance with full compliance to AHC attendance standards and guidelines

Attends departmental meetings and Daily Rehearsals. Brings Suggestions for improvement.

Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and groomed

Follow the AHC Safety Standards and practice safe work habits at all times, avoiding injury to self and others

Handles, stores, and labels all hazardous substances according to state and federal regulations

Ability to maintain a calm, professional demeanor even during periods of crisis or uncertainty.

DAILY RESPONSIBILITIES

Setting up and breaking down all dish machines

Washing of all dishes, and other food and beverage equipment

Assisting with the transportation of food to event locations

Assist restaurant and banquet staff

Actively taking care of each guest according to AHC guest service standards and department standards

Monitoring food waste

Maintain restaurant cleanliness and overall deep cleaning

Attending Department Meetings

Communicating with your management or team members

Follow our hotel green policies

Following AHC and Health Department Specs

Actively work in the restaurants designated area : counter service, running food, and tables service.

Any other additional responsibilities that may be asked by General Manager or Food and Beverage Manager

EDUCATION and / or EXPERIENCE

High school diploma or GED preferred; full service restaurant dishwashing experience is desired