Regional Manager

Regional Operations Manager
AmWest Ambulance serves Sacramento County, Stanislaus County, San Joaquin County, Merced County, and the Sierra-Sacramento area; we seek qualified candidates to fill the Regional Operations Manager position. Candidates should have a strong background in management, team building, and business development/expansion. The candidate needs to have three years of experience in EMS with increasing roles and responsibilities.

Job Summary: We are seeking an accomplished and dynamic Regional Manager to oversee operations, business development, and compliance for our ambulance services in our Northern California Region. The ideal candidate will have a strong background in management, budgeting, and operations, with experience in business development and a comprehensive understanding of labor laws and HR practices. This role requires a charismatic leader with a proactive approach to ensuring operational excellence and fostering a positive work culture. This role answers to the COO and President of the company.

Key Responsibilities:

• Operational Oversight:
• Direct and coordinate operations across multiple locations to ensure smooth and efficient service delivery.
• Implement and monitor operational policies, protocols, and quality assurance standards to achieve optimal performance and patient care.
• Budgeting and Financial Management:
• Develop and manage budgets for assigned regions, ensuring alignment with organizational goals and financial objectives.
• Monitor financial performance, analyze variances, and implement cost-control strategies to meet or exceed budgetary targets.
• Business Development:
• Identify and pursue growth opportunities within the region, including expansion of services, partnership development, and community outreach.
• Work with senior management to establish strategic goals and initiatives that drive regional growth and market presence.
• Compliance and Regulatory Adherence:
• Ensure all operations comply with local, state, and federal regulations, including industry standards and company policies.
• Oversee regulatory compliance initiatives, maintain proper documentation, and stay informed on regulatory changes affecting ambulance services.
• Human Resources and Labor Law Compliance:
• Implement HR policies across locations to ensure compliance with labor laws, including fair hiring practices, wage laws, and health and safety regulations.
• Oversee workforce management, including recruitment, onboarding, and employee relations, in coordination with the HR team.
• Leadership and Team Development:
• Provide leadership and mentorship to location managers and other regional staff, fostering a positive and collaborative work environment.
• Drive employee engagement and satisfaction through effective communication, recognition programs, and professional development opportunities.
• Performance Management and Reporting:
• Develop and track key performance indicators (KPIs) for operational efficiency, employee productivity, and customer satisfaction.
• Prepare and present regular reports on regional performance, budget adherence, and project outcomes to senior management.

Job Type: Full-time

Pay: $85,000.00 - $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• EMS: 3 years (Required)

License/Certification:

• Driver's License (Required)
• EMT or Paramedic Certification (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Modesto, CA 95355: Relocate before starting work (Required)

Work Location: In person

Salary : $85,000 - $110,000