Packaging Training and Documentation Intern

Summary

Summer is just around the corner, and what better way to enjoy it than to intern with Amy’s Kitchen!

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. 

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time. 

Essential Duties and Responsibilities

Project Details:

We are looking for a skilled individual to develop work instructions and training materials for all of our packaging equipment. These materials will serve as essential tools to train our operators and mechanics, ensuring they can effectively and safely operate the equipment. The ideal candidate will have experience in technical writing, a keen eye for detail, and the ability to create user-friendly training resources.

Essential Duties and Responsibilities:

• Develop detailed and clear work instructions for all packaging equipment.
• Create training materials that effectively support the learning of operators and mechanics.
• Collaborate with subject matter experts to ensure accuracy and completeness of training content.
• Ensure all training materials are aligned with company safety protocols and best practices.
• Regularly update training resources to reflect new equipment or procedural changes.
• Assist in conducting training sessions or support the delivery of training to operators and mechanics.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Attending four-year college or university to attain an Engineering, Communication, Continuous Imprvoement, or Business Administration Bachelor's degree; or already awarded Bachelor’s degree from four-year college or university.

Required Skills

• Analytical Reasoning: The ability to break down complex processes and equipment operations into clear, step-by-step instructions. This involves understanding technical details and being able to simplify them for a diverse audience (operators and mechanics).
• Problem-Solving Skills: The ability to identify challenges or potential issues in the equipment operation or existing training processes and then create solutions. For example, figuring out how to design materials that accommodate various learning styles or troubleshooting equipment instructions when something goes wrong.
• Attention to Detail: A keen ability to identify and account for every step in the process, ensuring no important information is missed in the training or work instructions. This ensures clarity and safety during equipment use.
• Critical Thinking: The ability to assess various training methods and determine the most effective approach for different equipment and skill levels. It also involves anticipating where operators or mechanics may encounter difficulty and providing guidance accordingly.
• Logical Reasoning: The ability to organize and structure information in a clear, logical way that is easy to follow. This would be important in creating work instructions that are intuitive and simple for operators and mechanics to execute.
• Systematic Thinking: Since they will be dealing with equipment that follows specific operational procedures, they need to understand and apply a systematic approach to writing instructions that align with each step of the machinery's function.
• Proficiency in Microsoft Office: Strong skills in Microsoft Word, Excel, and PowerPoint to create, organize, and present training materials and work instructions effectively. Ability to use Excel for organizing data, Word for documentation, and PowerPoint for creating presentations that support training sessions.

Skills

Language Skills

• Ability to read, analyze, and interpret the most complex documents.
• Ability to make effective presentations on complex topics to plant management and other stakeholders.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment can be moderate.

Diversity, Equity, and Inclusion at Amy's 

At Amy’s, we don’t just accept differences—we celebrate them, support them, and thrive on them for the betterment of our employees, our culinary creations, and our communities. 

Amy’s takes pride in being an Equal Opportunity and Second-Chance Employer and is equally dedicated to Affirmative Action and providing fair chances in our workplace. We are committed to fostering diversity and inclusion, ensuring that every individual has an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 

For further details, please refer to Amy’s EEO Policy and EEO is the Law. Additionally, Amy’s is dedicated to collaborating with candidates and providing reasonable accommodations during the interview process. Should you require assistance, please contact us at careers@amys.com or notify your Recruiter.