What are the responsibilities and job description for the Operations and Client Services Director position at Anago of Cleveland?
As the Brand Operations Manager, you will be responsible for driving revenue growth by introducing Anago's full range of services to clients. This includes collaborating with internal departments to meet client needs and preferences.
Main Responsibilities
- CLIENT ACQUISITION AND RETENTION: Identify new business opportunities and foster long-term client relationships.
- SERVICE OFFERING KNOWLEDGE: Maintain an in-depth understanding of Anago's services and capabilities.
- OPERATIONAL EFFECTIVENESS: Ensure seamless execution of client projects and timely resolution of concerns.
Required Skills and Qualifications
- Administrative and clerical procedures knowledge.
- Customer-oriented attitude and problem-solving aptitude.
- Excellent verbal and written communication skills.