What are the responsibilities and job description for the Technical Lead - Dynamics 365 CRM position at Analytic Search Group, Princeton NJ?
Technical Leader to join our Dynamics 365 team to lead it in the development and implementation of a large-scale Customer Service solution.
The scope of this position is for a Technical Leader with deep interest for the business and high attention to detail in designing for performance, monitoring, scalability, and maintainability, with a focus on the team management and growth of our talents.
Responsibilities:
Responsible for the solution’s adherence to the technical architecture design including data modeling, data integration, tool configuration, customizations, and Business Continuity.
Work in collaboration with the Solution Architect to define the technical landscape (from DEV to PROD), to design and ensure the solution’s security, the business continuity plan and an efficient deployment pipeline.
Provide strategies, roadmaps and lead the technical initiatives.
Lead the development team and deliver high-quality solutions within the given deadlines.
Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to develop, test, and release new features.
Participate and/or lead stakeholder brainstorming, discovery, planning, and design sessions for technical parts.
Act as Dynamics CRM Expert mentoring other members of the team on technical topics.
Ensure the solution is implemented having high-availability, scalability, performance, and security as an integral part of it right from the start.
Lead and/or contribute to technical design sessions.
Responsible of the adherence to development best practice, and of the technical Quality of the solution code.
Works collaboratively with team members to troubleshoot and solve Dynamics 365 operations and maintenance issues.
Act as an innovator to create new solutions with his out-of-the-box thinking abilities.
Qualifications:
Minimum 3 years’ experience implementing and supporting large D365 Enterprise environment.
Hands-on experience with high-end CRM implementation projects.
Experience with overall software engineering best practices and products lifecycle.
Power Platform experience.
Knowledge of Omnichannel and Power Virtual Agent.
Cloud platforms experience (MS Azure preferably).
Experience with centralized logging platforms (AppInsights, Splunk, etc).
Agile and Scrum experience.
** This position requires the indivdual be either a US citizen or green card holder. **
Requirements
