Inside Sales Representative

Job Relationship to Mission

The Inside Sales Representative drives new revenue directly for ABS, qualifies incoming leads identifies new key account opportunities, coordinates activities and supports the field sales team to help realize monthly, quarterly, and annual quotas and revenue

Position Summary

The Inside Sales Representative (ISR) is responsible for qualifying sales leads to help our clients solve problems and in turn, drive ABS sales revenue. Using a collaborative, consultative approach, the ISR will work to help our clients achieve desired outcomes, solve problems, and address critical needs. The ISR will work collaboratively with internal and external clients to achieve success.

Job Objectives

• Manage Inbound Marketing Leads using qualification methods
• Create/develop new sales opportunities and close deals <$30,000 through outbound prospecting using a multi-media approach including phone, email, networking, direct mail and social media
• Qualify, advance and close opportunities through collaborative discussions with prospects/clients utilizing our established sales process
• Manage a sales pipeline of qualified opportunities
• Create a preference for working with ABS through our consultative engagement model
• Develop and maintain client relationships through virtual meetings
• Develop creative and customized solutions tailored to clients’ exact goals, problems and needs.
• Maintain accurate documentation and records in CRM including internal and external communication

Job Competencies

• Fluent in English
• Excellent communication and interpersonal skills
• Strong Oral and Written Communication Skills
• Effectively manage a high volume of email without compromising key responsibilities
• Mathematical and Analytical Skills
• Basic proficiency in MS Outlook, MS Word, MS Excel, and MS PowerPoint (Advanced proficiency preferred)
• Strong Organizational and Time Management Skills
• Basic Scientific Knowledge
• Ability to represent ABS in a professional manner to clients/vendors
• Ability to understand products and services offered to an intermediate level.
• Ability to work independently and as part of a team

Education & Experience

Education: A BS/BA or higher degree in Biological Sciences.

Experience:

• Prior business sales experience, strongly desired
• Life Sciences Client facing experience
• In-lab experience and familiarity with cell culture a plus

Working Conditions | Physical Requirements

• Employee will be required to sit at their desk for long periods.
• Employee will be required to use a computer screen for long periods.
• Employee will work at a desk within our facility office space or from home office.
  1. Ability to maintain an appropriate work environment in home office.
• Occasional Travel to ABS HQ required.
  1. The ABS Headquarters consists of labs and office space. You will be required to visit ABS Headquarters for various meetings or events. There will be times when the employee may need to access laboratory areas and proper PPE must be worn as posted.

Direct Reports

NA

Performance Metrics

• Job Specific:
  1. $ Sales Order Quota
  2. % & number of inbound leads contacted and dispositioned per month
  3. Sales team reviews
• Companywide
  1. Updates to all SOPs, WIs, and related documents within approved timeline
  2. Training of all assigned documented processes within scheduled timeframe