Roles and responsibilities
As Director of Learning &Development, you will be a role model for our Team Members. Fromday one, you will be involved in their journey preparing andmonitoring individual development plans, organising trainingactivities, and supporting them through learning and developmentopportunities.You will also support the Property Leadership Teamwith advice on how best to improve team member's skills andcapabilities in order to ensure customersatisfaction.
Qualifications
- College degree in Human Resources,Education, or related field.
- Previousexperience of leadership in the area of Quality, L&D orsimilar.
- Knowledge of luxury hotel standards& experience in Training &Development.
- Strong oral and writtencommunication skills
- Ability to train anddevelop team members
- Ability to workeffectively in a team environment and takeinitiative
- Passion forleadership
1. Developingand Implementing L&DStrategy
StrategyAlignment : Developing L&D strategies thatalign with the company's business objectives and workforceneeds, with a focus on performance improvement and employeeengagement.AnnualPlanning : Creating annual learning plans thatoutline key programs, initiatives, and training goals for theyear.BudgetManagement : Overseeing the L&D budget,ensuring that resources are allocated effectively to meetorganizational needs.2.Leading Learning Programs andInitiatives
ProgramDesign : Designing leadership development programs,skills training, compliance training, and soft skills programs toaddress organizationalneeds.Diversity andInclusion : Promoting diversity, equity, andinclusion (DEI) through targeted training initiatives and creatinglearning opportunities for diversegroups.Onboarding andOrientation : Overseeing the design of onboardingprograms that help new employees integrate into the company andunderstand its culture, processes, andgoals.3. TrainingDelivery andFacilitation
DeliveryMethods : Overseeing the delivery of training throughvarious formats, such as in-person workshops, webinars, e-learningcourses, and blended learningapproaches.TrainerDevelopment : Managing internal trainers orthird-party vendors, ensuring that training sessions are engaging,relevant, andeffective.ExecutiveCoaching : Providing leadership development andexecutive coaching programs to senior leaders within theorganization.4.Employee Engagement andRetention
LearningCulture : Fostering a culture of continuous learningand development within the organization, promoting professionalgrowth at all levels.CareerDevelopment : Supporting employees’ careerprogression by creating pathways for skill development, mentoring,and successionplanning.EngagementSurveys : Gathering feedback from employees abouttraining programs, engagement initiatives, and overall careersatisfaction.Desired candidate profile
1. Leadership andManagement
StrategicVision : Ability to design and implement L&Dstrategies that align with the company’s businessobjectives and long-termgoals.TeamLeadership : Leading a team of L&Dprofessionals, guiding them in delivering high-quality trainingprograms and initiatives.ChangeManagement : Managing the transformation of thelearning culture within the organization and adapting to thechanging needs of theworkforce.2. Expertisein Learning Theories and AdultEducation
InstructionalDesign : Knowledge of instructional design models(e.g., ADDIE, SAM) to create effective learning solutions that meetthe needs of diverselearners.Adult LearningPrinciples : Understanding of how adults learn anddesigning programs that cater to varying learning styles (e.g.,visual, auditory,kinesthetic).LearningTechnologies : Familiarity with e-learning tools,Learning Management Systems (LMS), and virtual training platformsto enhance the delivery of learningprograms.3. Analyticaland Data-DrivenMindset
TrainingNeeds Analysis : Conducting needs assessments toidentify skills gaps, performance issues, and organizationallearning needs.MeasuringEffectiveness : Evaluating the success of trainingprograms through key performance indicators (KPIs), feedback, andother metrics to improve futureofferings.ContinuousImprovement : Using data and feedback to continuouslyrefine L&D programs, ensuring they stay relevant andimpactful.4. StrongCommunication and InterpersonalSkills
ClearCommunication : Effectively communicating the vision,goals, and benefits of learning programs to employees at all levelsof the organization.Influenceand Persuasion : Convincing senior leadership of thevalue of investing in L&D and persuading stakeholders tosupport learninginitiatives.Collaboration : Working with other departments (e.g., HR, operations, leadership)to ensure training programs meet organizational needs and foster aculture of continuouslearning.5. ProjectManagement andOrganization
ProgramDevelopment : Leading the creation and rollout ofL&D programs, ensuring that projects are completed on time,within budget, and to a highstandard.ResourceAllocation : Effectively managing resources such astrainers, materials, budgets, and technology to ensure programs runsmoothly.EventManagement : Overseeing the logistics of trainingevents, workshops, and seminars, ensuring they are well-coordinatedand attended.6.Emotional Intelligence andEmpathy
UnderstandingNeeds : Being sensitive to the diverse needs andlearning preferences of employees and providing personalizedsupport where needed.Feedbackand Coaching : Providing constructive feedback tolearners and coaching them to develop newskills.SupportiveLeadership : Creating a safe and encouragingenvironment where employees feel comfortable asking questions,making mistakes, and growingprofessionally.KeySkills
Learning Development,Learningprocess,Learning skills
Employment Type : Full-time
Department / FunctionalArea : Learning and Development (L&D)
Experience : Not Mentioned years
Gender : Male
Vacancy : 1
Joining Date : Tue, 04Feb 2025
