Customer Service Representative -Data Entry

AnazaoHealth is a specialty compounding pharmacy focusing on Wellness, Pain Management and Nuclear Medicine. Founded in 1997, we have been focusing on leading the future of compounding. Patient safety and quality is and has always been our primary concern.

We have a 30,000-square-foot 503B FDA-Registered Outsourcing Facility in Las Vegas and a 46,000-square-foot traditional 503A compounding pharmacy in Tampa.

AnazaoHealth compounds preparations for Age Management, Weight Management, IV Therapy, Sexual Health, Vitamin Injections, Hormone Replacement, Hair Care Solutions, Aesthetics and more.

SUMMARY
Answers telephone, interviews customers and records interview information into computer for customer service by
performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Duties and responsibilities may vary depending on department to which position incumbent is assigned.

• Adding new patients into the system
• Attaching Faxes and Electronic Prescriptions to the patient’s profile
  Data entry of prescriptions
• Perform related duties or as required or requested by the supervisor.
• Communicate with physicians and patients regarding accounts.
• Monitoring emails and web forms and triaging to appropriate channels
• Ensuring the accurate and timely dispensing and shipping of all related prescriptions.
• Tracking and following up with orders
• Creating faxes to request medication
• Monitoring multiples queues
• Validating and adding prescribers
• Contact patients or prescribers to verify address, birthdate or other information allowed by regulations.
• Payment collection
• Other duties assigned

Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. Job duties can change at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

• Current NJ Pharmacy Tech License
• High school diploma or general education degree (GED)
• At least one-year related experience and/or training, or equivalent combination of education and experience
• Strong communication skills, be organized, and detail oriented
• Intermediate computer skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
• Enthusiastic, professional, and self-directed interest

AnazaoHealth offers competitive salaries and a comprehensive benefit package to include 401(k), health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off.

Please include salary requirements. No phone calls, please. We are not accepting agency referrals for this position.