Central Operations Reporting Specialist I or II

ANB Bank has financial strength embodied in over $3 billion in assets and ranks in the top 8% of banks nationwide by size and is a true community bank with an unwavering commitment to excellence. The Bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. 

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

• Hiring Pay Range: 
  • Central Operations Reporting Specialist I: $19.25 - $20.94 per hour
  • Central Operations Reporting Specialist II: $20.50-$22.88 per hour
    • This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program. 

Health & Wellness Benefits (Subject to Eligibility Requirements)

• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance 
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts 
• Company provided Life, AD&D, and Disability Insurance with supplementation options 
• 401(k) plan with discretionary company match and profit sharing 
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP) 
• Tuition Reimbursement Program 
• Spanish Communication Assistant Program Incentive
• Employee banking products 

Summary 

• Responsible for a variety of operational tasks with direct regulatory and legal implications, including annual processes and special projects.  Also responsible for departmental tasks including: Regulation D Monitoring, Charge-off and Recovery Reporting, Unclaimed Property Processing, Garnishments and Levies, Dormant Accounts, B-Notices, Interest Rate Updates and Decedent Accounts.

Essential Duties and Responsibilities 

• Assists with the creation of policies and procedures for all departmental tasks.
• Assists with internal audits, examinations, and governmental requests.
• Identifies opportunities to modify processes to meet operational goals, including becoming more efficient, decreasing errors, and minimizing risk exposure.
• Assists and/or leads meetings, as necessary, related to projects.
• Completes the following daily/monthly/annual departmental tasks with their deadlines with a degree of accuracy and minimal assistance: Regulation D Monitoring, Charge-off and Recovery Reporting, Unclaimed Property Processing, Garnishment and Levy Processing, Dormant Account Monitoring, B-Notice Processing, Interest Rate Updates, Decedent Account Processing, and other tasks as assigned by management.
• Ensures regulatory and statutory compliance with the tasks listed above.
• Maintains professional and technical knowledge by attending educational workshops, viewing webinars, and analyzing published materials related to the department’s tasks.
• Creates reports to further departmental objectives, as needed.
• Gathers data to analyze systems, processes, procedures, spreadsheets, complaints, etc. and proposes modifications to create efficiencies to minimize errors, lower costs, and mitigate risk.
• Manages projects with management oversight and actively contributes when participating as a project team member, whenever management assigns projects.
• Adapts to shifting priorities and responsibilities (i.e. departmental daily tasks versus projects) within the department with ease.
• Utilizes strong communication skills, both written and orally, when communicating with others and making recommendations.
• Effective multi-tasker with excellent time management skills.
• Communicates effectively both written and verbally with internal and external customers, vendors, and management.
• Processes daily tasks with a high degree of accuracy due to the nature of the departmental tasks.
• Possesses the ability to work independently or on a team with management oversight.
• Exhibits excellent analytical and problem-solving skills, including the ability to accurately gather, analyze and interpret data, identify and define problems and make recommendations for resolution. 
• Ability to travel (<10%) and work non-standard hours, as needed.
• Maintains consistent compliance with Bank Secrecy Act (BSA) requirements, banking regulations, and bank policies and procedures related to the position.
• Other duties may be assigned. 

Central Operations Reporting Specialist I

• Performs the duties above with moderate direction and supervision.
• Follows procedures and completes tasks assigned with moderate prompt.
• Occasionally suggests opportunities to reduce errors or improve processes.
• Occasionally assists with other duties (i.e. training, escalations, completing quality control reviews, helping teammates, drafting and/or editing procedures or communications, projects, etc.).

Central Operations Reporting Specialist II

• Performs the duties above with minimal direction and supervision.
• Follows procedures and completes tasks assigned with minimal prompt.
• Leads by example and encourages others by demonstrating exemplary behaviors.
• Regularly suggests opportunities to reduce errors or improve processes.
• Regularly assists with other duties (i.e. training, escalations, completing quality control reviews, helping teammates, drafting and/or editing procedures or communications, projects and/or leading smaller projects, etc.).

Education and/or Experience 

Central Operations Reporting Specialist I

• One year of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.  
• High school diploma or general education degree (GED) required.
• Experience with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred.
• Understanding of banking products, services, forms, and regulations preferred.

Central Operations Reporting Specialist II

• Two years of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.  
• High school diploma or general education degree (GED) required.
• Intermediate experience (i.e. 2 years) with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred.
• Intermediate understanding of banking products, services, forms, and regulations preferred.

Work Schedule:  Monday - Friday, 8:00am - 5:00pm

Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disabled / Veteran

ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. 

ANB Bank complies with the Equal Pay for Equal Work Act.  ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank.  If ANB Bank for any reason comes into possession of Applicant’s wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes. 

Anticipated Date of Application Window Closure: 01/27/2025 (or until filled)

Salary : $19 - $21