What are the responsibilities and job description for the Health and Wellness Service Specialist position at Anchor Bio Optimization?
Our Team is seeking a dedicated Servant Leader with a passion for positively impacting individuals on their health journey.
iCRYO is a concierge wellness service provider specializing in cryotherapy, infrared therapy, body sculpting, IV therapy, and services to help guests prevent, recover or relax as they make health a priority. Our mission is to elevate the lifestyle of both our team members and guests by offering professional, affordable, and convenient wellness solutions. We foster a team-oriented culture built on passion, accountability, and productivity to ensure an exceptional experience for every guest.
Position Overview
The Lifestyle Service Specialist plays a vital role in helping guests achieve their wellness goals through exceptional customer service, social media engagement, and community outreach. This individual will be responsible for educating guests on iCRYO’s services, maintaining safety protocols, and working collaboratively with the team to enhance the overall guest experience.
Key Responsibilities
iCRYO is a concierge wellness service provider specializing in cryotherapy, infrared therapy, body sculpting, IV therapy, and services to help guests prevent, recover or relax as they make health a priority. Our mission is to elevate the lifestyle of both our team members and guests by offering professional, affordable, and convenient wellness solutions. We foster a team-oriented culture built on passion, accountability, and productivity to ensure an exceptional experience for every guest.
Position Overview
The Lifestyle Service Specialist plays a vital role in helping guests achieve their wellness goals through exceptional customer service, social media engagement, and community outreach. This individual will be responsible for educating guests on iCRYO’s services, maintaining safety protocols, and working collaboratively with the team to enhance the overall guest experience.
Key Responsibilities
- Provide high-energy, personalized service to guests upon arrival.
- Provide excellent hospitality and incorporate concierge experiences for guests to enjoy.
- Promote iCRYO through social media marketing and participation in community events.
- Cultivate a clean and professional environment, including laundry duties.
- Work closely with the Center Director and team to set goals, solve problems, and ensure smooth daily operations.
- Continue education on iCRYO’s products and services to stay informed and provide expert guidance.
- Utilize point-of-sale systems for booking, rescheduling, and managing reservations.
- Uphold safety protocols and ensure compliance with company standards.
- Maintain a minimum of 20-30 hours per week with 2 weekend shifts minimum per month.
- Passionate about wellness with a dynamic and engaging personality.
- Strong customer service skills, with the ability to handle guest concerns professionally.
- Ability to multi-task, manage time effectively, and work independently
- Comfortable working in a fast-paced, upscale environment.
- Ability to pass iCRYO service exams following initial training.
Hourly Rate:
Range from $15 to $17 per hour
Our Team welcomes Members who are action-oriented, ambitious, and eager to make a positive impact in the wellness industry. If you are ready to provide EXCELLENT care that SIGNIFICANTLY IMPACTS people’s wellness journeys, we’d love to have you on our team!Range from $15 to $17 per hour
Salary : $15 - $17
