What are the responsibilities and job description for the CUSTOMER SERVICE ASSOCIATE -- IMMEDIATE HIRE position at Anchor International?
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where you can make a difference? We have the perfect opportunity for you! Join our dynamic team as a Customer Service Representative.
At Radiance Marketing, we pride ourselves on delivering exceptional service to our valued customers. As a Customer Service Representative, you will be the friendly face of our company, providing top-notch support and assistance to our clients. This is your chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.
Key Responsibilities:
1. Respond promptly and courteously to customer inquiries resolving their concerns efficiently and effectively.
2. Listen attentively to customer issues, understanding their needs, and providing suitable solutions, ensuring a positive experience at every interaction.
3. Strive to exceed performance targets, such as response time, customer satisfaction, and first-call resolution, consistently upholding the company's service standards.
Requirements:
- Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Strong problem-solving abilities, capable of thinking quickly on your feet to provide effective solutions.
- Empathy and patience to handle challenging customer situations with a positive attitude.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Why Join Our Team?
- Supportive and collaborative work environment where your ideas and contributions are valued.
- Opportunities for professional growth and development through training programs and career advancement.
- Competitive compensation package.
- Engaging and diverse customer base, offering a rewarding experience with every interaction.
- Chance to work with a reputable company known for its commitment to excellence and customer satisfaction.
Don't miss this chance to become a part of our exceptional customer service team!
Compensation: $22.00 per hour
Our Core Values
Mission
Our mission is to empower businesses and individuals with targeted and effective direct marketing strategies that drive growth, build lasting relationships, and deliver measurable results. Through our expertise, innovation, and dedication, we aim to maximize our clients' marketing efforts, helping them reach their target audiences and achieve their business objectives."
Vision
Our vision is to be the leading direct marketing firm recognized for our exceptional creativity, strategic thinking, and outstanding results. We strive to be the trusted partner that businesses turn to when seeking innovative and personalized direct marketing solutions. By leveraging cutting-edge technologies and staying ahead of industry trends, we aspire to revolutionize the direct marketing landscape and create unparalleled value for our clients.
About Anchor International
At Anchor International, we believe that true leadership lies in the ability to navigate through the ever-changing currents of the direct marketing industry. As a premier firm in the field, we proudly anchor our clients' success with our innovative strategies, unwavering commitment, and deep expertise.
Salary : $22
Customer Service Representative! IMMEDIATE HIRE!
ELEVANCE NYC -
New York, NY
Customer Service Representative -- IMMEDIATE HIRE
Radiance Marketing -
New York, NY
IMMEDIATE HIRE Customer Service Representative
ELEVANCE -
New York, NY
