What are the responsibilities and job description for the Customer Service Representative! APPLY NOW! position at Anchor International?
Benefits:
- Health insurance
- Paid time off
- Training & development
- Wellness resources
Are you a great listener with a calm, friendly attitude? Do you enjoy solving problems and making people’s day better? We’re looking for a dependable and customer-focused Customer Service Representative to join our growing team and be the friendly voice our clients count on.
🧩 What You’ll Do:
- Answer incoming calls, emails, and chats to assist customers
- Provide accurate information about products, services, and policies
- Resolve customer concerns quickly and professionally
- Maintain detailed records of customer interactions using our CRM
- Collaborate with other departments to ensure top-notch service
- Follow up with customers as needed to ensure satisfaction
🔍 What We’re Looking For:
- Clear and professional communication skills
- A positive, patient, and solutions-oriented mindset
- Strong attention to detail and ability to multitask
- Comfortable using customer service software and digital tools
- Previous customer service experience is a plus, but not required
- High school diploma or equivalent
🎁 What We Offer:
- Paid training and support to help you succeed
- A collaborative and inclusive team environment
- Health, dental, and vision benefits (for eligible employees)
- PTO, holiday pay, and other perks
- Opportunities for promotion and professional growth
- Flexible shifts and remote options depending on location
Compensation: $21.00 per hour
Our Core Values
Mission
Our mission is to empower businesses and individuals with targeted and effective direct marketing strategies that drive growth, build lasting relationships, and deliver measurable results. Through our expertise, innovation, and dedication, we aim to maximize our clients' marketing efforts, helping them reach their target audiences and achieve their business objectives."
Vision
Our vision is to be the leading direct marketing firm recognized for our exceptional creativity, strategic thinking, and outstanding results. We strive to be the trusted partner that businesses turn to when seeking innovative and personalized direct marketing solutions. By leveraging cutting-edge technologies and staying ahead of industry trends, we aspire to revolutionize the direct marketing landscape and create unparalleled value for our clients.
About Anchor International
At Anchor International, we believe that true leadership lies in the ability to navigate through the ever-changing currents of the direct marketing industry. As a premier firm in the field, we proudly anchor our clients' success with our innovative strategies, unwavering commitment, and deep expertise.
Salary : $21
