What are the responsibilities and job description for the Help Desk Tier 2 position at Anchor Point Technology Resources?
Initial 6-month contract. 100% onsite 5 days per week in Indianapolis, IN.
Tier 2 Service Provider
- Diagnose and resolve Tier 2 issues related to desktop/laptops, software, MAC, mobile phones, connectivity
- Excellent communication and customer service skills required – this a service oriented role and a strong emphasis placed on good communication skills
