Technical Delivery Lead

The Senior Software Engineer/Technical Delivery Lead is responsible for designing and developing code for the advancement, enhancement, and maintenance of internal systems, products, and/or the integration of third-party and SaaS-based platforms. This position has a focus on back-end and/or front-end software engineering and will participate and collaborate on an agile team composed of full-time engineers as well as external offshore engineers, quality assurance personnel, and a product owner. They will also partner and work closely with members of the business community as well as franchisees. The position reports to the Director, Solutions Engineering, and also takes direction from the Solutions Engineering Architect(s). Business direction and functional design come from the Product Owner.

Specific Responsibilities:

• Develop information systems and products by designing, developing, and sometimes implementing software solutions and integrations.
• Determine operational feasibility by evaluating analysis of problem definition, requirements, solution development, architecture, and proposed solutions.
• Develop scalable and maintainable software solutions by studying information needs, partnering with users and stakeholders, and studying systems flow, data usage, and work processes.
• Investigate and resolve problem areas in the software.
• Follow the organization's software development life cycle.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and maintainable code.
• Prepare and implement solutions by working with DevOps to determine and design system specifications, standards, and best practices for CI/CD.
• Improve operations by conducting systems analysis and recommending changes in policies and procedures.
• Protect operations by keeping information confidential.
• Mentor less experienced engineers in best practices, SDLC, and modern design patterns and coding techniques.
• Collaborate with Solutions Architect(s) to understand the larger technical picture and design code to fit the overall architecture while ensuring the code base remains maintainable, scalable, free of technical debt, and adheres to standard patterns.
• Work with the agile scrum framework.

Products and Stacks:

Development Stack:

• .NET Core
• Python

Infrastructure and Data:

• AWS Hosting
• AWS Lambda
• AWS Secrets
• AWS S3
• AWS ECS
• Docker
• Redshift
• Kodda
• WordPress

Database:

• MS SQL
• Dynamo

UI:

• React JS
• JavaScript
• Flutter

Required Skills:

• C#, .Net Core, Python, JavaScript
• IOC patterns, domain-driven design patterns
• Strong desire and ability to produce error-free and well-tested solutions that meet requirements
• Application performance analysis and optimization
• REST API development
• Web-based application development experience
• Application lifecycle management experience
• Strong problem solving and analysis; able to think outside the box
• Ability to read and debug existing code
• Analyze information including requirements in the form of use cases
• Software debugging, documentation, testing, and development fundamentals

Desired Qualities:

• Strong teamwork
• Resilience and resourcefulness
• Strong customer service focus
• High energy and self-motivation

Education:

• BS or BA degree (preferably in Computer Science or Information Technology), or equivalent formal business experience, training, and education
• Technology-related certifications are a plus

Experience:

• 5–15 years of software engineering experience
• Agile scrum methodology experience
• Experience with listed frameworks and tools
• Experience with standard tools such as Atlassian product suite and/or Azure DevOps