What are the responsibilities and job description for the Field Service Technician position at Anchor Pump and Engineered Equipment?
Company: Anchor Pump and Engineered Equipment
About Us
Founded in 1981, Anchor Pump has been supplying Quality Products to Industrial Customers with an emphasis on service. In 2006, we acquired Kriebel Engineered Equipment to increase our customer base, expertise, and product offering. In 2009, we added Pumping Equipment Company (PECO) in NJ to our growing firm. Finally, in 2018, we added F.T. Thomas Pump to the group. We now offer the largest, most experienced field sales team in our market of PA, NJ, Metropolitan NY, DE and parts of WV. In July of 2018, we became part of INSCO Group, a division of Flow Control Group. Anchor Pump is dedicated to providing service you will appreciate. We have increased staffing, doubled our inventory, moved to a new centrally located warehouse, and computerized all of our operations. Through our commitment, experience, and expertise, Anchor Pump strives to establish a business relationship with our customers that will be mutually beneficial. Anchor Pump distributes Peerless Pumps, Grunfos, as well as many other Industrial Pumps, Variable Frequency Drives, Seals, and Related Engineered Equipment. We provide service and also conduct training seminars throughout the year.
Visit our Website: anchorpump.com
Summary/Objective
The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for pumps and all related rotating equipment products. Services are performed on-site and on-demand, to ensure complete customer satisfaction.
Duties/Responsibilities
About Us
Founded in 1981, Anchor Pump has been supplying Quality Products to Industrial Customers with an emphasis on service. In 2006, we acquired Kriebel Engineered Equipment to increase our customer base, expertise, and product offering. In 2009, we added Pumping Equipment Company (PECO) in NJ to our growing firm. Finally, in 2018, we added F.T. Thomas Pump to the group. We now offer the largest, most experienced field sales team in our market of PA, NJ, Metropolitan NY, DE and parts of WV. In July of 2018, we became part of INSCO Group, a division of Flow Control Group. Anchor Pump is dedicated to providing service you will appreciate. We have increased staffing, doubled our inventory, moved to a new centrally located warehouse, and computerized all of our operations. Through our commitment, experience, and expertise, Anchor Pump strives to establish a business relationship with our customers that will be mutually beneficial. Anchor Pump distributes Peerless Pumps, Grunfos, as well as many other Industrial Pumps, Variable Frequency Drives, Seals, and Related Engineered Equipment. We provide service and also conduct training seminars throughout the year.
Visit our Website: anchorpump.com
Summary/Objective
The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for pumps and all related rotating equipment products. Services are performed on-site and on-demand, to ensure complete customer satisfaction.
Duties/Responsibilities
- Servicing pumps and related equipment.
- Provide technical service, start-ups, installation and repairs.
- Install pump seals, automatic lubrication devices, and other items related to rotating equipment.
- Complete written evaluations, recommendations, and related company reports.
- Able to work with service software for communication and scheduling.
- Positive attitude and desire to grow an existing sales & service business.
- Be the face of the franchise.
- Able to maintain a company vehicle in a clean and operable condition.
- Complies with health and safety laws, regulations, rules, and best practices.
- Performs other duties as assigned.
- Strong Mechanical and Problem Solving Skills.
- Able to use precision measuring tools i.e. dial calipers, micrometers, etc.
- Align equipment using laser alignment and dial indicators.
- Customer Service and Consultative Skills.
- Able to work in a team environment.
- Strong work ethic with ability to work under minimal supervision.
- Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
- Thorough understanding of products and equipment used in manufacturing.
- Excellent organizational skills and attention to detail.
- Excellent time management skills, with proven ability to meet deadlines.
- Functional with Microsoft Office Suite or related software
- Understand how to layout and fabricate piping systems, hydraulics, pneumatics, etc.
- Ability to read blueprints and drawings.
- Knowledge of safety regulations for working with hazardous chemicals.
- Knowledge of safety guidelines for handling high pressure and high temperature liquids.
- Perform required inspection as directed per work instructions and quality checklist.
- Experience with fire pump system validation or back flow preventor testing is a plus.