Field Service Technician III

Job Description
Field Service Technician III

A senior level industrial maintenance position for Anchor Technical, an industrial plant performance contractor based in Fort Worth, Texas.

Primary Responsibilities:

Ensure all operations adhere to industry best practices for safety (by OSHA standards)
Work independently or as part of a team with no supervision
Responding to customer callouts and field dispatches as dispatched
Serves customer relationships by understanding work order requests, investigating complaints,
conducting tests, resolving problems, and communicating with customer representatives to coordinate
maintenance activities
Diagnose complex problems and perform maintenance, and repair faulty equipment for package handling
systems in industrial settings
Perform preventative maintenance on equipment to ensure optimal performance as needed
Fabricate and install intermediate-level steel fabrication work
Generate service reports that explain the work provided, parts provided, and clear understanding of the
issue, the solution, and any follow-up needed. Completes timesheets, expense reports, and parts lists as
needed. All done in a timely and professional manner.
Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient
repairs and installations
Use various tools and equipment, including test instruments, calibration equipment, hand tools, power tools,
and welding equipment, to perform maintenance tasks
Mentor Field Service Technician I and Field Service Technician II employees whenever possible

Required Knowledge, Skill, Abilities, and Competencies:

Complete pre-employment skills evaluation consistent with Field Service Technician III capabilities
Ability to provide both customers safe, clean, reliable, on-time, courteous service
Knowledge of the applicable occupational hazards and safety precautions
Experience with troubleshooting electromechanical systems and automated equipment
Must possess intermediate-level electrical controls theory and be able to read electrical drawings and
schematics to troubleshoot systems, repair or replace components, and perform setup of discrete control devices
Knowledge of the standard methods, practices, materials, tools, and equipment of the industrial maintenance trade
Must be able to weld steel, including light gauge stainless, at an intermediate level
Advance understanding of machines and their systems to include but not limited to pneumatic, hydraulic, bearings, levers, channels, pulleys, cams, and camshafts
Basic experience with Control systems utilizing Allen Bradley, Siemens and B&R PLCs
Electromechanical experience with conveyance systems, understanding sensors, electric motors and how they interact

Ability to use five senses to detect faulty operation of equipment or defective materials and notify supervisor and customer
Proficient with the use precision measurement tools (calipers, micrometers, dial indicators, etc.) fit bearings, align gears and shafts, attach motors and connect couplings and belts to precise tolerances
Ability to interpret layouts, drawings, blueprints, P&IDs manufacturer's specifications, and other technical plans
Professional appearance and demeanor
Ability to lift, carry, and handle items weighing up to 50lbs frequently
Ability to understand, execute, and give oral and written instructions
Strong problem-solving skills
Ability to handle multiple priorities
Ability to travel to client locations and be on call at certain times

Required Education, Training, and Certifications:

High school diploma or equivalent
Documented 6-10yrs of experience as industrial maintenance technician or related trade experience or military training (electrical, mechanical, electronics)
Computer literacy: competency in use of all programs within Microsoft Office products and aptitude for learning specialized software programs
Must have or obtain OSHA10-Construction certification within 90 days of hire
Must have valid drivers license, clean driving record, and pass a pre-employment drug screen

Personal Tools Required to be Provided by the Field Service Technician III:
(all other tools and machinery provided by Anchor Technical)

PPE - steel or composite toe footwear
25 tape measure
Digital Caliper tool
6 & 12 crescent wrench
5 pc. Plier set (linemen, diagonal, needle nose, slip joint, arc-joint)
Wire strippers
4lb hammer
Ballpeen hammer
Screwdriver set
Allen wrench set (SAE/metric)
Torx wrench set (T8-T60)
Wrench set up to 1 (SAE/metric)
Socket set up to 1 (SAE/metric)
2 level
Fluke 179 Digital Multimeter