What are the responsibilities and job description for the Front of House Manager position at Anchor?
Job Summary
The Front-of-House Manager is responsible for overseeing the daily operations of the front-of-house staff in our fast-paced waterfront bar, grill, and event venue. This role is essential in ensuring exceptional guest experiences through effective management of service quality, staff training, and operational efficiency. The ideal candidate will possess strong leadership skills and a passion for hospitality, particularly in casual dining settings.
Duties
- Supervise and coordinate front-of-house operations to ensure smooth service delivery.
- Train, mentor, and evaluate staff on customer service standards and food safety protocols.
- Manage cash handling procedures, ensuring accuracy in transactions and reporting.
- Oversee banquets and events, including, scheduling, set-up, and customer satisfaction.
- Maintain high standards of cleanliness and organization in dining areas.
- Address guest inquiries, concerns, and feedback promptly to ensure satisfaction.
- Implement food handling procedures to comply with safety regulations.
- Develop schedules for front of house staff to optimize service during peak hours.
- Monitor inventory levels to ensure availability.
Qualifications
- Previous experience in hospitality management or a similar role is preferred.
- Knowledge of cash handling processes and financial reporting.
- Familiarity with culinary operations, banquet services, and casual dining environments.
- Strong understanding of food safety regulations and best practices in food handling.
- Excellent communication skills with a focus on customer service excellence.
- Ability to train and motivate staff effectively while fostering a positive work environment.
- Experience in managing diverse teams within the hospitality sector is a plus.
This position offers an exciting opportunity for individuals passionate about delivering outstanding service while leading a dedicated team in the heart of the hospitality industry.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Edgerton, WI 53534 (Required)
Ability to Relocate:
- Edgerton, WI 53534: Relocate before starting work (Required)
Work Location: In person
Salary : $25
