Office Manager and Medical Biller

Job Title: Part-Time Office Manager and Medical Biller
Location: Virtual or Hybrid (with occasional in-office requirements at Ancora Wellness, 239 NE Lincoln St, Hillsboro, OR 97124)

About Ancora Wellness
Ancora Wellness is dedicated to whole-person wellness through an anti-oppression, LGBTQIA2S affirming, trauma-informed model of holistic, integrative care. We seek team members who share our commitment to fostering a welcoming, inclusive, and client-centered environment.

Position Overview
We are seeking a highly organized and proactive Part-Time Office Manager and Medical Biller to support our team. This role combines administrative oversight, medical billing, client communication, and digital engagement to ensure smooth operations and a positive client experience. The position is mostly virtual or hybrid, with occasional in-office requirements, and is capped at 15 hours per week. You will report directly to Kara Kazemba, LCSW.

Key Responsibilities

Office Management

• Manage emails, phone communication, and client correspondence.
• Assist with the client intake process, acting as a gatekeeper and resource for clients and team members.
• Maintain efficient office operations and organizational systems.
• Oversee and engage in social media content creation and management, ensuring alignment with Ancora Wellness's mission and values.
• Support marketing efforts through content development and digital engagement.

Medical Billing and Financial Coordination

• Process medical claims accurately and on time.
• Invoice clients for copays, deductibles, and outstanding balances.
• Verify insurance eligibility and benefits for clients.
• Communicate effectively with patients, insurance companies, and healthcare providers regarding billing inquiries.
• Engage in patient-facing communication to discuss billing, payment plans, and insurance coverage.
• Utilize phone systems to communicate with patients and insurance representatives efficiently.
• Maintain accurate and confidential records of billing and payments.
• Participate in team management activities to foster a collaborative work environment.

Schedule Requirements

• While the position offers flexibility, some working hours must be scheduled between 9:00 AM and 5:00 PM to facilitate patient communication and interactions with insurance providers.

Qualifications

• Prior experience in office management, medical billing, or a similar administrative role.
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Familiarity with medical billing software and processes is strongly preferred.
• Familiarity with office software applications, including electronic health records (EHR) systems.
• Comfortable with patient-facing communication regarding billing and insurance matters.
• Proficiency in email and social media management tools including but not limited to: Google Suite, MetaBusiness, Instagram, Facebook, LinkedIn, and Canva.
• Ability to maintain confidentiality and uphold a trauma-informed, inclusive approach to client care.

Compensation and Benefits

• Hourly Rate: Starting at $23.80/hour.
• Benefits include Accident/ICU coverage, paid training opportunities, a 401k through OregonSaves, and Family Leave through the State of Oregon.

How to Apply
Please submit your resume and a brief cover letter explaining your interest in this role to admin@ancorawellness.com or apply through really. Applications will be reviewed on a rolling basis.

Ancora Wellness is an Equal Opportunity Employer
We value diversity and are committed to creating an inclusive environment for all employees and clients.

Join us in advancing whole-person wellness through compassionate and integrative care!

Job Type: Part-time

Pay: From $23.80 per hour

Expected hours: No more than 15 per week

Benefits:

• 401(k)
• Flexible schedule

Schedule:

• Choose your own hours
• Holidays
• No nights

Work Location: Hybrid remote in Hillsboro, OR 97124

Salary : $24