Resident Support Staff

AGENCY DESCRIPTION:

AncoraTN (ATN), formerly End Slavery Tennessee, works tirelessly to nurture survivor healing and strategically combat human trafficking in Middle Tennessee. We seek to break cycles of exploitation and support survivors of human trafficking as they heal from their traumas—offering long-term, comprehensive aftercare services. Through educating communities and professionals, advocating for legal changes, and implementing prevention programming, AncoraTN works to stop human trafficking before it ever begins.

AncoraTN was founded in 2012 as a faith-based, not-for-profit organization for the purpose of community awareness and education. We strive to create an environment of faith and spirituality to restore hope and a lifetime of community. We are an agency committed to trauma-informed principles and seek to promote an environment focused around a diverse and inclusive team - all working towards the mission and vision of the organization.

REPORTS TO: Resident Manager and Resident Coordinator(s)

JOB SUMMARY:

The Resident support staff will provide services to survivors of human trafficking in Middle Tennessee utilizing AncoraTN in-house services, contacts, community service providers and other collaborations.

*** KEY RESPONSIBILITIES:

• Monitoring the houses for issues that may arise and provide the first level of supervision and support for the homes.

• Oversee completion of chores. Completing chore checks each night to ensure the house is being kept clean.

• Calling and informing on-call staff when there may be a possible issue (when someone comes in late, when someone appears to the influence, when there is an emergency situation, etc.)

• Maintaining order in the homes as much as possible and using appropriate de-escalation techniques. Resident support staff will be responsible for alerting on-call staff if an issue begins to escalate.

• Helping assist in welcoming new residents and coordinating with Intervention Coordinator and Survivor Care Coordinators to make sure new residents are welcomed appropriately.

• Monitoring basic house needs (food, toiletries, etc.).

• Complying with agency policy and procedures, maintaining all required documentation, including reporting for grants, in a professional and timely manner.

• Communicating, conferring with, and coordinating care for residents with other direct services team members.

• Carry out duties assigned by the Resident Manager, Resident Coordinator and/or the Director of Programs

The work of aftercare is diverse and complex, including a broad range of activities and frequently changing conditions, situations, and problems. The Resident support staff must be able to analyze problems and make prudent decisions while interpreting a variety of factors, problems and alternative methods and procedures, and know when to bring in counsel from their supervisor. The Resident support staff must be willing and able to work in a trauma-informed, strengths-based culture and to make good, contextualized decisions at a moment’s notice.

ESSENTIAL FUNCTIONS:

• Establish strong, appropriate, and caring working relationships with victims of human trafficking in a restorative housing environment.

• Coordinate closely with the Resident Manager and other staff members to carry out the mission and in development of an ever-improving system of care for the survivors we serve.

• Maintain up-to-date documentation on residents and services for grant reporting and research purposes.

ADDITIONAL RESPONSIBILITIES:

• Attend staff meetings and meetings as deemed appropriate and useful.

• Perform other agency-related duties or special projects, as directed by supervisor. Duties may change according to organizational needs.

• Provide transportation for residents as needed.

WORK ENVIRONMENT:

Work is carried out primarily in a home environment with intermittent sitting, standing, walking and some light physical activity or being in the office. Most work is performed through direct interaction with residents and using the computer, phone and engaged in communication with on-call staff. Some car travel required as needed (must be able operate both personal and staff vehicle).

RELATIONSHIPS AND CONTACTS:

• Director, staff, and volunteers

• Community service providers, governmental and non-governmental. * Survivors of human trafficking

EDUCATION, EXPERIENCE, AND SKILLS:

• Ability and willingness to work irregular hours.

• Familiarity with trauma-informed care

• Able to maintain confidentiality, as required by law and in the best interests of survivors, staff and the agency.

• Ability to work effectively under pressure.

• Understanding and implementing best practices with services for at-risk individuals and families.

• Previous experience deescalating volatile situations.

• People-oriented with demonstrated ability to build rapport and gain trust with diverse populations.

• Fast learner, quick mind, capacity for hard work, teachable and flexible. * High school diploma or equivalent required. * Valid driver license, state-required driver insurance, and access to reliable personal transportation.

ADDITIONAL REQUIREMENTS:

1. Initial and subsequent random drug screening is required as per agency policy.

2. A background check is required.

3. Must be willing and able to embrace and exemplify our core values.

4. Additional training modules/meetings may be required at agency’s discretion.

JOB TYPE & SCHEDULES/SHIFTS:

Part-time, 8-30 hours a week. Shifts are 8 hours.

SALARY: * $19.00/Hourly

$150/month therapy stipend

403b match of 1% after 6 months of employment.

HOW TO APPLY: To apply for this job, please submit a cover letter and resume to jobs@ancoratn.org with your name and title of position you are applying for in the subject line. Website: ancoratn.org

**AncoraTN recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age.

Job Type: Part-time

Pay: $19.00 per hour

Benefits:

• 403(b) matching
• Flexible schedule

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

License/Certification:

• CPR Certification (Preferred)

Ability to Commute:

• Nashville, TN (Required)

Ability to Relocate:

• Nashville, TN: Relocate before starting work (Required)

Work Location: In person

Salary : $19