What are the responsibilities and job description for the Telemarketing / Lead Setters Manager in Tampa position at AND Services Airconditioning Plumbing Electrical?
Telemarketing / Lead Setters Manager
AND Services is top home services provider in Florida, with branches throughout the state, specializing in HVAC, plumbing, electrical, and contracting services.
We are looking for a proven Telemarketing Manager with extensive experience in managing high-performance call center teams. The ideal candidate MUST have a successful track record in leading telemarketing teams, optimizing call strategies, and driving sales appointments and conversions.
Key Responsibilities:
- Lead and manage a team of lead setters to generate high-quality sales leads and appointments.
- Develop and implement effective call scripts, sales techniques, and performance strategies to maximize results.
- Train, coach, and mentor lead setters to enhance productivity and efficiency.
- Monitor call center performance metrics and ensure team members meet or exceed daily, weekly, and monthly goals.
- Optimize dialing strategies, CRM usage, and lead follow-up processes for peak performance.
- Maintain a positive and energetic work environment that fosters motivation and teamwork.
- Ensure compliance with telemarketing regulations and company policies.
What We Offer:
- Competitive base salary performance-based bonuses.
- Growth opportunities within a fast-expanding company.
- Supportive and dynamic work environment.
How to Apply:
If you have the experience, leadership, and passion to drive a top-performing telemarketing team, we want to hear from you! Submit your resume and a cover letter detailing your relevant experience and leadership skills.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $60,000 - $120,000