BANQUET SERVER

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is now recruiting a Banquets Server to join the hotel’s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Position Summary

Event servers are responsible for food and drink service at hotel banquet functions. They make sure function space visually appealing and present the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment.

Position Responsibilities/ Essential Functions

• Serve guests during functions using Forbes service standards.

• Set up event room as requested by the supervisor to include glassware, service ware, linen.

• Attend pre-shift before events begin in order to learn function particulars, including hotel and guest expectations

• Greet and welcome guests and respond to their requests in a courteous and friendly manner.

• Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet

• Quickly remove dishes as guests finish each meal at the end of each meal or function

• Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages

• Replenish beverages when necessary, and check with guests to make sure they are satisfied

• Maintain cleanliness of the event space throughout the function, including waste disposal and ensuring surfaces are clean.

• Ensure ell equipment and supplies are properly handled and returned to designated storage areas.

• After the function, reset event room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions

• Perform other related functions that may be assigned.

Event Services - Server Requirements and Qualifications

• High school diploma and/or certificate in relevant training.
• Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette
• A minimum of one (1) year experience in food and beverage preparation or customer service is preferred. Hotel experience is preferred.
• Must have physical stamina to lift moderate amounts of weight;
• Ability to walk, bend, and stand for extended periods.
• A positive attitude and ability work well under pressure with cooks and other staff.
• A valid food badge
• Refined verbal communication skills;
• Ability to work a flexible schedule; weekends, holidays, overnight shifts
• Well-groomed, professional appearance.

As an Andaz Miami Beach colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates

• Medical, Dental, and Vision Insurance with only a 30-day waiting period!

• 401K with company match

• Free Parking

• Generous Paid Time Off

• Paid Family Bonding Time and Adoption Assistance

• Tuition Reimbursement

• Employee Stock Purchase Plan

• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort - Apply now!