What are the responsibilities and job description for the Customer Service Representative position at Anderson Agency of NE FL?
Role Description
This is a full-time in-office role for a Customer Service Representative at Anderson Agency Insurance. The role is located in Ponte Vedra Beach, FL. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering an excellent customer experience on a day-to-day basis.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service skills
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple tasks
- Experience in a customer-facing role is a plus
- Knowledge of CRM systems and tools
- High school diploma or equivalent required, associate's or bachelor's degree preferred
REQUIRED:
FL 2-20 or 4-40 insurance license