Veterans Services Assistant

Job Title: Veterans Services Office Assistant

Department: Veterans Services

Pay: $14.00-$16.00 per hour

Schedule: M-F, 10:00a-3:00p

PURPOSE OF CLASSIFICATION

Promote the smooth operation of the Anderson County Veterans Services Office by performing general customer service and office occupations. Responsibilities include but are not limited to; answering generalized questions from individuals, both in person and over the phone; processing appropriate paperwork, maintaining computer data and assisting the Veteran Service Officer within the office as needed.

Essential Functions

• Greet Veterans/widows and family members
• Answer phone calls, provide requested information or forward calls to the Veterans Service Officer, able to take messages when needed.
• Perform generalized office tasks to include scheduling / canceling appointments
• Maintain confidentiality and privacy of ALL Clients, ensuring security of client's files and personal information.
• Assist VSO with coordination of events
  
  

Necessary Requirements Of Work

• High School diploma or GED
• Computer Literacy, working knowledge of Microsoft Office 365
• Well-developed verbal, listening and written communication skills
• Excellent time management and multitasking skills
• Ability to maintain a professional appearance, manner and discipline
• Ability to contend with a wide variety of people on various issues in a busy office environment with constant interruptions.
  
  

WHAT CAN WE OFFER?

County Paid Benefits

• FREE Life Insurance
• FREE Onsite Health Clinic (with the purchase of medical coverage)
• FREE Employee Only Basic Dental Plan
• FREE Telehealth: medical and behavioral
• FREE Employee Assistance Program
• County Share Payment of Benefits
• Medical / Behavioral / Prescription
• Vision / Dental (buy-up and family plan)
• State Defined Retirement
• Voluntary Benefit Options
• Accident
• Critical Care / Cancer
• Long Term Disability
• Pet Insurance
• 401k (Roth plan available) and 457b Retirement
• Personal Time Off
• Sick
• Personal
• Vacation
  

Anderson County Government is an equal-opportunity employer. Is it the policy of Anderson County to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.