What are the responsibilities and job description for the Parts Counter position at Anderson Equipment Company?
Job Description
Job Description
Company Profile :
Anderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast. It is a family-owned, private company that has consistently grown and achieved financial success for almost 90 years. Currently in its third generation of family ownership and management, the company spans six states – West Virginia, Pennsylvania, New York, New Hampshire, Vermont, and Maine with 19 branch locations.
Job Description Summary :
The Parts Counter person will be responsible assisting customers and Anderson branches in fulfilling their specific needs for parts. This will require a thorough understanding of Anderson’s equipment product lines and the parts for each equipment model (make, year, type).
Customer Orders
- Answering calls or emails to determine customer needs or questions; Researching and determining the correct parts needed; Finding the part in Anderson’s warehouses or other locations such as manufacturers or 3rd parties; Arranging for fulfillment of the order, including tracking partial shipments and fulfillment.
Inventory Control
Parts Selling and Customer Service
Coordinate with the Service Department
Required Qualifications :
Compensation and Benefits :
Salary : $25 - $32