CARE COORDINATOR - COMMUNITY HOSPITAL OF STAUNTON - PT DAYS

Description

JOB SUMMARY:

Contributes to the coordination of care, treatment, rehabilitation and discharge planning of patients through the effective use of available resources, both internal and external. 

 

SERVICE AND QUALITY STANDARDS:

1.             Service

                Is Customer focused

                                Anticipates customer needs

                                Adheres to customer service standards

                Is Competent, caring, and compassionate

                                Treats coworkers and customers with dignity and respect

                                Demonstrates competent, caring, and compassionate behavior to

                                                customers and coworkers

2.             People

                Is conversation conscious

                                Assures confidentiality of patient and employee information

                Is positive in interactions with others

                Is courteous and respectful

                                Promotes a harassment free environment

                                Inspires the trust of others

                Acts in accordance with hospital policies, meets the requirements of the Code of Conduct,

                and identifies any conflicts of interest.

3.             Quality

                Is excellent in patient care and service

                                Demonstrates multidisciplinary cooperation

                                Assists in obtaining excellent satisfaction scores of  feedback

                Is safety conscious

                                Demonstrates safety consciousness and supports safety initiatives

                Is involved with improvement efforts

                                Supports performance improvement

                                Seeks ways to improve systems and services

                                Shows commitment to improvement efforts

                                Meets mandatory educational requirements

4.             Growth

                Is a loyal ambassador

                                Demonstrates commitment to hospital mission and vision

                Is active and involved

                                Supports hospital initiatives

                                Champions innovation and supports change

                Is a positive role model

                                Fosters team cooperation

5.             Finance

                Is a good steward of hospital resources

                                Develops/uses efficient work methods

                Is cost effective

                                Conserves organizational resources

 

JOB RESPONSIBILITIES:

1. 1. Provides appropriate discharge planning in a timely manner
   2. Obtains insurance authorizations
   3. Facilitates arrangements for home healthcare, durable medical equipment, outpatient dialysis,  infusion services, wound vacs, nursing home/SNF/rehab placement, hospice referrals, transfers to other acute facilities, transportation, and other services as indicated in a timely manner to avoid denied days or unnecessary lengths of stay
   4. Consistently coordinates and collaborates with members of the patient care team regarding the timely and correct completion of patient’s plans for discharge and discharge needs
   5. Provides alcohol/drug intervention resources
   6. Responds to abuse situations
   7. Assists patients, families, and community in completing Advance Directives
   8. Responds to code blue
   9. Provides community resources to patients, families, and community
   10. Distributes CareLink information
   11. Assists patients, families, and community with financial issues
   12. Assists with guardianships
   13. Assists with fund raising for Emergency Medicine Fund and distributes funds as appropriate
   14. Arranges transportation for patients as appropriate
   15. Attends committee meetings as assigned
   16. Works well with third party payors and maintains a high level of knowledge regarding commercial, managed care, Medicare and Medicaid rules
   17. Presents information to Medicare patients regarding change of service, non-covered services, or non-covered continued stays
   18. Assists in discharge appeals
   19. Supports patient’s rights and responsibilities, including respect of cultural

and religious diversity

1. 1. Provides age-appropriate and population specific patient care in a safe, skillful,

accurate and efficient manner to newborn, adolescent, and adult populations

1. 1. Completes documentation accurately and in a timely manner according to hospital and department policies and procedures

Qualifications

EDUCATION REQUIREMENTS AND OTHER REQUIREMENTS:

Education Level:               2 year or Bachelor’s Degree in Nursing from an accredited school of nursing

Bachelor’s Degree in Social /Master’s Degree in Social Work preferred

Certification/Licensure:  Registered Nurse

                                                LSW or LCSW preferred

 

Previous experience in discharge planning and/or case management

Knowledge of medical terminology preferred.

Good communication skills are necessary.

Computer skills necessary.

 

WORKING CONDITIONS;

Exposure Category III:  Category I tasks (tasks that involve exposure to blood, body fluids, or tissues) are not a condition of employment.  The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids).  Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

 

 

 

PHYSICAL ACTIVITY:                 NA          0-25%                   26-75%                 76-100%

Lift/Carry                                                            XX

Push/Pull                                                              XX

Reach Overhead                                                XX

Climb                                                                    XX

Squat/Bend/Kneel                                              XX

Sit                                                                                                           XX

Stand                                                                                                     XX

Walk/Move About                                                                             XX

 

 

 

Implementation Date:      12/14                                                     Reviewed: Bi-Annually

 

Last Review Date:                                                                             Revision #:

                                               

Last Revision Date:          

Salary : $30 - $54