HOUSEKEEPING ASSISTANT MANAGER - HOUSEKEEPING - FT EVENINGS

Description

Job Summary: 

This position is responsible for planning, directing, organization, staffing and control of the Housekeeping Department Satellite Buildings of Anderson Hospital and assist the Manager as necessary in the operations of the main hospital. 

Service and Quality Standards:

Service

Is Customer Focused

                Anticipates customer needs

                Adheres to customer service standards

Is Competent, caring and compassionate

                Treats coworkers and customers with dignity and respect

                Demonstrates competent, caring and compassionate behavior

                                To customers and coworkers

People

Is conversation conscious?

                Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

                Promotes a harassment free environment

                Inspires the trust of others

Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.

Quality

Is excellent in patient care and service

                Demonstrates multidisciplinary cooperation

                Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious?

                Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

                Supports performance improvement

                Seeks ways to improve systems and services

                Shows commitment to improvement efforts

                Meets mandatory educational requirements

Growth

Is a loyal ambassador

                Demonstrates commitment to hospital mission and vision

Is active and involved

                Supports hospital initiatives

                Champions innovation and supports change

Is a positive role model

                Fosters team cooperation

Finance

Is a good steward of hospital resources?

                Develops/uses efficient work methods

Is cost effective

                Conserves organizational resources

Job Responsibilities:

1. Maintains current knowledge and practice of Hospital and Departmental policies and procedures.
2. Conducts self in a professional manner.
3. Acts as an ambassador of customer relations to the clients of the satellite buildings to meet their cleaning needs within the budget.
4. Maintains strict confidence of information including patient, employee, department and hospital information.
5. Demonstrates behaviors as identified in the Customer Service Philosophy.
6. Assures that adequate resources are present to complete departmental responsibilities.
7. Maintains knowledge of cleaning chemicals, equipment and techniques
8. Insures that premises are maintained clean and free of significant defects.
9. Insures that collection, segregation and disposal of wastes and soiled linen is done in a safe and efficient manner.
10. Monitors the completion and quality of work/tasks performed by Housekeeping Staff.
11. Assists the Manager/Director in the development of Departmental Objectives as well as Quality Improvement and LEAN initiatives.
12. Participates in the selection process as well as orientation for Staff additions and/or replacements.
13. Participates in the staff disciplinary process as necessary.
14. Assists the Manager with departmental recordkeeping and the development of same.
15. Assists the Manager/Director in the development of annual budgets and the ongoing evaluation and monitoring of same.
16. Manages departmental operations in the absence of the Manager.

Qualifications

Education Requirements and Other Requirements:

Required:

2 years supervisor experience in a healthcare related field.

High School diploma or equivalent

Preferred:

Associate Degree in related field

Previous Manager lever experience in a healthcare related field.

CHEST certified

Knowledgeable in the regulatory requirements pertaining to hospital housekeeping

Familiar with aseptic cleaning techniques, equipment and supplies necessary for implementing the techniques.

Working Conditions: Exposure Category I:

Tasks that involve exposure to blood, body, fluids, or tissues.  All procedures or other job-related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashes or then, are category I tasks use of appropriate protective measures is required for every employee engaged in category I tasks.

Salary : $20 - $32