RADIOLOGY CLERK - RADIOLOGY - FT DAYS

Description

Job Summary: 

Greeting of patients, visitors, physicians and hospital staff in a positive and courteous manner.  General clerical duties to include:  Verify and enter orders into the computer system, schedule patients in the computer system as needed, and maintain an organized office area.

Service and Quality Standards:

Service

Is Customer focused

                Anticipates customer needs

                Adheres to customer service standards

Is Competent, caring and compassionate

                Treats coworkers and customers with dignity and respect

                Demonstrates competent, caring and compassionate behavior

                                to customers and coworkers

People

Is conversation conscious

                Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

                Promotes a harassment free environment

                Inspires the trust of others

Acts in accordance with hospital policies and code of conduct, and identifies any conflicts of interest.

Quality

Is excellent in patient care and service

                Demonstrates multidisciplinary cooperation

                Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

                Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

                Supports performance improvement

                Seeks ways to improve systems and services

                Shows commitment to improvement efforts

                Meets mandatory educational requirements

Growth

Is a loyal ambassador

                Demonstrates commitment to hospital mission and vision

Is active and involved

                Supports hospital initiatives

                Champions innovation and supports change

Is a positive role model

                Fosters team cooperation

Finance

Is a good steward of hospital resources

                Develops/uses efficient work methods

Is cost effective

                Conserves organizational resources

Job Responsibilities:

                1.   Obtains physician order on arrival of patient

                2.   Correctly enters all required patient information necessary for the specific procedure

                3.   Modifies Patient information in the computer system as needed

                4.   Correctly faxes and call reports as appropriate

                5.   Accurately prepare request for film copies

                6.   Appropriately disperses radiology reports

                7.   Does patient scheduling duties as needed

Qualifications

Education Requirements and Other Requirements:

                Education Level:  High school diploma or equivalent preferred.

                Certification/Licensure:

               Experience Requirements:  Typing skills of 50 wpm minimum with accuracy.  Office experience

                                                            Preferred.  People skills necessary.

Working Conditions:

Extensive sitting – Office environment

Exposure Category II: Tasks that involve no exposure to blood, body fluids or tissues,but exposure or potential exposure may be required as a condition of employment.  Appropriate protective measures should be readily available to every employee engaged in Category II tasks.