SCHEDULER - GI LAB - FT DAYS (53419)

Job Summary

Responsible for scheduling procedures for endoscopy lab. Serves as communication link between other departments, the endoscopy lab, and the physicians' offices. Functions as secretary for the department. Coordinates preoperative and outpatient visits to the Endoscopy Lab and ancillary departments. Gathers and prepares information for smooth patient flow in the hospital. Complies patient charts and may do appointment/procedure reminder phones calls to patients.

Service and Quality Standards

Service

Is Customer focused

Anticipates customer needs

Adheres to customer service standards

Is Competent, caring and compassionate

Treats coworkers and customers with dignity and respect

Demonstrates competent, caring and compassionate behavior

to customers and coworkers

People

Is conversation conscious

Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

Promotes a harassment free environment

Inspires the trust of others

Acts in accordance with hospital policies and code of conduct

Quality

Is excellent in patient care and service

Demonstrates multidisciplinary cooperation

Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

Supports performance improvement

Seeks ways to improve systems and services

Shows commitment to improvement efforts

Meets mandatory educational requirements

Conducts self with integrity, promotes a culture of compliance, and complies with all laws, rules, regulations, and Anderson Healthcare policies and procedures

Growth

Is a loyal ambassador

Demonstrates commitment to hospital mission and vision

Is active and involved

Supports hospital initiatives

Champions innovation and supports change

Is a positive role model

Fosters team cooperation

Finance

Is a good steward of hospital resources

Develops/uses efficient work methods

Is cost effective

Conserves organizational resources

Job Responsibilities

• Supports patient's rights and responsibilities, including respect of cultural, ethical and religious diversity.
• Provides age-appropriate and population specific patient care in a safe, skillful, accurate and efficient manner to pediatric, adult, and geriatric populations.
• Exhibits responsibility for departmental and personal work schedules with regards to flexibility to meet the staffing needs of the department.
• Conducts self in a professional manner.
• Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
• Follows policy and procedure for environmental cleaning and housekeeping.
• Maintains a working knowledge of the Materials Management, assists in ordering of supplies within the department, Meditech Module, Intranet, Endoprose, and Medivator computer system.
• Schedules patients in the Meditech SUR scheduling platforms. Creates charts based off the procedure schedule including consents.
• Calls patients as needed at the direction of the nurse manager/charge nurse fill open spots in the schedule to ensure the schedule maintains a constant flow.
• Does procedure reminder calls to patients at the nurse manager's direction.
• Assist with review patient charges and coordinates with the Surgical Buyer..
• Other duties as assigned.
  
  

Qualifications

EDUCATION AND EXPERIENCE REQUIREMENTS

High school diploma or equivalent preferred. Secretarial training in high school or business school preferred. Computer knowledge and proficiency preferred for Microsoft Word, Excel, and Meditech Scheduling. Knowledge of medical terminology.

Certification/Licensure: CPR certification preferred

WORKING CONDITIONS: Exposure Category 1