Vet Clinic Resource Consultant; Full-Time

Anderson Humane is a progressive, limited-admission humane society with an annual intake of approximately 4,000 companion animals with a live release rate of 95%. We are a fast-paced organization dedicated to the animals in our care and the people we impact. We emphasize the importance of a flexible work-life balance for our staff, and we work hard to create a positive work environment.

Are you passionate about animals and want to make a real difference in their lives? Anderson Humane’s Veterinary Clinic in South Elgin is looking for a full-time Clinic Resource Consultant who can help our adorable animals receive the medical care they need and find their forever homes.

What you’ll love

·         You’ll play a crucial part in making sure each Anderson Humane and owned animals get the veterinary care they need.

·         The big impact you’ll have on our community as you assist with everything our low-cost vet clinic has to offer.

·         Our Consultants start at $16 per hour. Add another $1 per hour for Spanish fluency.

·         Accrual of Paid Time Off hours starting from your very first day.

·         Saving for your future now by enrolling in our 401(k)-retirement program (must be 21 years old).

·         After a brief waiting period, you’ll be eligible for: 

o    Holiday Pay

o    Medical insurance                  

o    Dental insurance

o    Vision insurance

o    Short Term Disability

o    Voluntary Life insurance 

o    Up to 4 Aflac plans so the expected and unexpected are covered.

·         A wide variety of services in our Employee Assistance Program are available to help you manage life’s curveballs. 

·         Our Employee Adoption Discount because pets are like potato chips, you can’t have just one!

What you’ll do  

·         Ensure all shelter and owned animals are properly scheduled for spay/neuter appointments.

·         Assist clients in scheduling low-cost veterinary care appointments.

·         Be the friendly face that greets visitors and assisting them by addressing medical questions, going over post-surgery instructions, and helping them to the best of our ability. 

·         Use a variety of computer programs to gather the info you need to provide superior service and process clients’ payments.

·         Stay up-to-date and spreading the word about our incredible programs and events.

·         Maintain a welcoming environment for both animals and visitors.

What to expect

·         A lively environment with animals of all sizes and characters.

·         The need for safety awareness; we do work with animals in a medical setting, after all.

·         Learning all about veterinary medicine and how to keep animals up to date on vaccinations and procedures.

·         Witnessing joyous moments as you make a difference for families and their pets!

 What we’re looking for

·         At least one year of customer service experience in a professional setting.

·         Availability to work a flexible part-time schedule of mornings, afternoons, and evenings on weekdays; as well as nights, weekends, and non-standard hours as required at our South Elgin shelter and clinic locations.   

·         Veterinary or medical knowledge and/or vet clinic experience is a plus.

·         Strong desire to work with the public with communication skills that showcase warmth and inclusivity.

·         At ease learning new software programs.

·         Ability to exercise a high level of professionalism, especially in emotional situations.

·         A natural ability to juggle tasks and prioritize.

All staff and volunteers of Anderson Humane must understand and accept that, even though all reasonable accommodations are made to support the physical and emotional health of our animals, there are situations in which animals must be euthanized.

Salary : $16 - $17