Customer Service/Inside Sales Representative

ANDERSON INTERNATIONAL CORP has been a global leader in liquid/solid separation technology for more than 130 years. We have designed manufactured and commissioned over 12,000 pieces of processing equipment for over 1,000 plant installations in over 100 countries. Each processing solution is specifically tailored to the customer’s unique needs.

We are currently looking for an experienced Customer Service/Inside Sales Professional to be the in-house liaison between customers and the company for all aftermarket sales support. This position will support the efforts of the outside sales team in driving spare parts orders internally while providing excellent customer assistance. The principal responsibilities will consist of:

• Excellent communication and customer service skills required.
• Ability to work with various personalities and in stressful situations.
• Manufacturing/Industrial experience preferred.
• Strong attention to detail and excellent documentation skills.
• Working knowledge of MS Office and ERP systems
• Ability to anticipate the needs of the customers by providing continuous updates and analyzing spare part order histories.
• Follow through on unresolved customer grievances to designated departments for further investigation.
• Occasionally travel to client sites for continuing education on Anderson products and to support customers

ANDERSON INTERNATIONAL CORP Offers Excellent Employer Paid Benefits, Paid Vacation & Holidays, Tuition Reimbursement, and an Employee Assistance Program. We also offer optional Health Savings Account, Long Term Disability and 401(k) retirement plan with employer match.

ANDERSON INTERNATIONAL CORP is an equal opportunity employer and does not discriminate based on race, religion, color, sex, national origin or other legally protected status.

Please let us know if you need an accommodation to proceed with your application for a posted job, or with any other aspect of the interview or assessment process. Please call 216-641-1112.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift

Application Question(s):

• Ability to pass background check, physical and drug test within federal guidelines.

Experience:

• Customer support: 5 years (Required)
• Inside sales: 5 years (Required)
• Manufacturing: 2 years (Required)

Work Location: In person