What are the responsibilities and job description for the Credit and Collections Representative position at Anderson Trucking Service?
Summary
The Credit and Collections Representative supports the financial operations of ATS by collecting past due receivables, researching account disputes, and billing discrepancies, granting credit within established guidelines, and maintaining customer records in accordance with credit, collection, and company objectives to minimize unreasonable risk exposure.
Education and Experience
- Must have 2 years of training and / or experience in a related field. An Associate degree in business administration, accounting, or finance is preferred but not required.
- Must have excellent phone etiquette, general accounting, clerical and organizational skills.
- Must be proficient in handling difficult customer situations, responding to customer needs for service and assistance, and meeting commitments.
- Must be self-motivated, able to multi-task and work independently.
- Must be a team player, amenable to a variety of work projects.
- Must be analytical with the ability to apply data.
- Must be able to maintain a high level of confidentiality.
- Must be proficient in responding to internal and external customer situations, responding to customer needs as required.
- Excellent communication skills (written, listening, and verbal).
- Must be proficient in Microsoft Office (Word, Excel, and Outlook) required.
- Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff.
Essential Duties and Responsibilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position performs work primarily in an office setting.
Compensation & Benefits :
EEO and Affirmative Action Statement
It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.
The ATS designated person for issues concerning Affirmative Action / Equal Employment Opportunity is Director of Human Resources at 320-255-7400.
ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he / she is applying or in which he / she is employed.
The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
Salary : $45,760
