What are the responsibilities and job description for the Regional Carrier Representative position at Anderson Trucking Service?

Position Summary :

Responsible to enhance and increase the carrier base of ATS Logistics Services, Inc. in an assigned region, by implementing sound marketing and customer service principles by attracting and retaining qualified carriers, aiding in brokerage operations by working both in-house and various office and divisions of ATS Logistics throughout the U.S. while acting as the liaison between the carriers and shippers.

Essential Duties and Responsibilities :

Contacts existing, inactive or potential carriers
Negotiate rates with carriers to handle customer shipments
Learn to sell our well recognized product
Dispatches qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system
Update computer system to reflect accurate information
Maintain pricing and rate quoting competitive to the current market conditions
Manage a book of business in excess of a million dollars annually
Acts as a liaison between carriers and shippers

Qualifications :

Higher education (i.e. two or four year degree) preferred but not required

Good understanding of marketing, sales and customer service

Strong computer proficiency in Microsoft Excel, Word and Outlook

Core Competencies :

Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations

Analytical – collects and researches data

Customer Service – manages difficult customer situations; responds promptly to customer needs; meets commitments

Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; able to read and interpret written information

Team Work – balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit

Organizational Support – follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values

Attendance / Dependability – consistently at work on time; follows instructions; completes tasks

Judgment –

Motivation – sets and achieves challenging goals; measures self against standard of excellence

Compensation & Benefits :

Total cash compensation range of this position is $46,000 to $61,000 including a base salary range of $40,000 to $55,000 and first-year training incentive of $6,000. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and / or company performance.

Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

EEO and Affirmative Action Statement

It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

The ATS designated person for issues concerning Affirmative Action / Equal Employment Opportunity is Director of Human Resources at 320-255-7400.

ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he / she is applying or in which he / she is employed.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.

Salary : $40,000 - $55,000

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