Demo

Bilingual Customer Service Representative

Andiamo
Austin, TX Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Company Description :

Welcome to Andiamo, a sales and marketing company with a "let's go" ethos that drives unparalleled success for our clients.

Important Note :

This is a full-time, on-site role for a Bilingual Customer Service Representative located in Austin, TX .

Role Description :

Our Bilingual Customer Service Representative will interact with customers at live marketing events, pop-ups, and brand activations. In this role, you will represent top brands, engage with diverse audiences, and provide exceptional service in Spanish and English.

Responsibilities :

  • Engage with customers at events, pop-ups, and activations to promote products / services.
  • Answer questions, provide product demonstrations, and ensure a positive brand experience.
  • Communicate effectively in  Spanish and English  to assist a diverse audience.
  • Gather customer feedback and report key insights to the team.
  • Assist in setting up and breaking down event displays.
  • Maintain professionalism and enthusiasm while representing the brand.
  • Work closely with the marketing team to enhance customer interactions.

Qualifications :

  • Working knowledge of Spanish preferred
  • Outgoing personality with strong interpersonal skills.
  • Previous customer service, hospitality, retail, or event experience is a plus.
  • Ability to work on your feet for extended periods and adapt to different event settings.
  • A proactive, problem-solving mindset with a focus on customer satisfaction.
  • Must be available for flexible scheduling, including weekends and evenings.
  • Perks :

  • Competitive hourly pay performance incentives.
  • Hands-on experience in marketing and brand activations.
  • Opportunities for career growth in events and promotions.
  • Fun, fast-paced work environment with a dynamic team.
  • Travel opportunities for regional and national events (if applicable)
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