IT Generalist

Job Title: IT Generalist Location: Orlando, FL

Job Type: Full-time Reports to: IT Systems Administrator

Position Summary

The IT Generalist will be joining our passionate team of professionals who are working to develop, market, sell, and support new healthcare technology solutions that transform the way clinical teams collaborate and coordinate care. At Andor Health, our mission is to deliver technology solutions that help healthcare organizations streamline clinical team collaboration, meet regulatory requirements and achieve better health outcomes for patients.

Responsibilities

• Operational infrastructure support, maintenance, troubleshooting to ensure optimum utilization of IT resources
• Coordination and scheduling of IT initiatives
• User account management
• Network and end user device management, troubleshooting and repair
• Asset management
• RFID door entry management
• Improve and maintain IT security
• RMM and MDM management
• Azure Defender for Cloud management
• Setup and configuration of site-2-site VPN tunnels using virtual Fortinet appliances
• O365 management
• Azure virtual machine deployment and configuration
• Level 1 help desk items
• Computer imaging and setup
  
  

Qualifications

• Two to four (2-4) years of related experience
• Proven experience with multiple computer systems
• Vast experience with Windows, MacOS and Linux operating systems
• Proven experience using Microsoft products such as Azure and O365
• Extensive experience troubleshooting and resolving end-user technology problems
  
  

Preferred Qualifications

• B.S. or B.A. in computer science or related discipline
• Managed Service Provider experience
• A Network or related certifications
  
  

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