What are the responsibilities and job description for the Shipping & Receiving Specialist position at Andor Health?
Position Summary
The shipping and receiving specialist must present excellent customer service skills and enjoy working within an entrepreneurial environment. The ideal candidate possesses the ability to exercise good judgment in a variety of situations, while utilizing their strong verbal communication and organizational skills and ability to successfully balance multiple priorities.
Primary Responsibilities And Essential Functions
The shipping and receiving specialist must present excellent customer service skills and enjoy working within an entrepreneurial environment. The ideal candidate possesses the ability to exercise good judgment in a variety of situations, while utilizing their strong verbal communication and organizational skills and ability to successfully balance multiple priorities.
Primary Responsibilities And Essential Functions
- Perform material movements (picking, shipping, and transfers) and execute appropriate transactions in MRP or database systems to assure inventory accuracy
- Actualize material replenishment tasks from inventory to manufacturing based on Kanban requirements
- Utilize inventory management system to record incoming and outgoing shipments with high attention to detail.
- Assist with client equipment returns, calling patients to schedule pickup of equipment.
- Reprocess returned equipment for clients (cleaning, repackaging, testing and documenting).
- Update spreadsheets for client visibility.
- Assist in cart building, including equipment testing and final QA prior to shipping
- Provide excellent customer service
- Must understand inventory management principles and practices (cycle count, Kanban)
- Working familiarity with inventory management/MRP systems
- Strong working knowledge of Microsoft Office
- Excellent written and verbal communication skills
- Great interpersonal skills with the ability to engage with clients and internal customers with a positive attitude
- Ability to work in a fast-paced setting while providing excellent customer service and client/patient satisfaction
- Demonstrated ability to collaborate within a team of individuals in diverse disciplines and a goal-oriented environment
- Solid organizational skills including attention to detail and ability to multitask
- Three to five (3-5) years of experience in shipping and receiving
- Inventory and purchasing experience a plus
- High school degree or GED equivalent
