What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Andrew Jantz - State Farm Agent?
Position Overview
Are you looking for a place to be a trusted consultant that customers depend on? If so, you may be a great fit for our Agency! We are looking for an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
About Us
Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We foster a supportive, yet competitive environment, and provide the training and resources that will give you control of your success. We believe in a team culture that serves our customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
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This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.