What are the responsibilities and job description for the Now Hiring for FOH/BOH positions! position at ANDREW SHANT LLC?
NGE is a large, successful IHOP Franchisee and we are seeking qualified candidates to join our team in the OH/ KY Market!
What do you pursue in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all those together is the difference between a good job and a great career.
At IHOP, you’ll discover a balance between work life and personal, as well as a wealth of benefits for your health, future, family and happiness. We take pride in our well established reputation for superior and friendly working environments and we welcome any individual who’s motivated, team orientated, friendly, dependable and driven to providing excellent customer service!
Functions/Duties
1. Delivers exceptional customer service to all customers by acting with a “customer comes first†attitude and creating the “NGE Way†environment in every station.
2. Provides quality food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
3. Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of NGE
4. Maintains a calm exterior presence during periods of high volume or unusual events to maintain a clean comfortable store environment.
5. Follows NGE’s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift.
6. Maintains a clean and organized workspace so that team members can locate resources and product as needed.
7. Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
8. Contributes to positive team environment by recognizing red flags or changes in team morale and communicating them to the management team.
9. Assists with new team training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
10. Maintains regular and consistent attendance and punctuality by checking schedules regularly for changes.
11. Anticipates customer and store needs by constantly evaluating environment and customer for cues. Communicates information to manager so that the team can respond as necessary to create the “NGE Way†environment during each shift.
Additional Requirements
Having a friendly and engaging personality
A good communicator, able to work under pressure.
Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
An effective, well organized and efficient team player with a strong sense of discipline and urgency. •
Holds self-accountable for high personal standards of conduct and professionalism
Physical Requirements
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Lift and carry up to 30 pounds.
Benefits available to you:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term and Long Term Disability
- Life and Accidental Death Insurance
- Supplemental Life Insurance
- PTO
- Employee Meal Discounts
- Flexible Scheduling
- Employee Referrals
***If this sounds like the kind of workplace you would enjoy, please apply now!
Locations that are accepting applications:
7400 Beechmont Ave.
Cincinnati, OH 45255
5699 Romar Dr.
Millford, OH 45150
4825 Marburg Rd.
Cincinnati, OH 45209
1217 Omniplex Dr.
Forest Park, OH 45240
7748 Cox Lane
West Chester, OH 45069
6930 Miller Lane
Dayton OH, 45414
7862 Montgomery Rd.
Cincinnati, OH 45236
6885 Houston Rd.
Florence, KY 41042
9540 Colerain Ave
Cincinnati, OH 45251
5063 Bowen Dr.
Mason, OH 45040
6475 Glenway Ave.
Cincinnati, OH 45211