What are the responsibilities and job description for the Head of Credit Recovery Operations position at ANDREWS FEDERAL CREDIT UNION?
Job Summary:
We are seeking a highly motivated and experienced professional to join our team as a Collection Department Leader. As a leader in our Debt Management Department, you will be responsible for developing and implementing strategies to improve collection rates and reduce delinquency ratios.
Main Responsibilities:
- Develop and implement debt collection strategies to improve collection rates and reduce delinquency ratios.
- Supervise and manage a team of debt collectors to ensure efficient and effective operations.
- Collaborate with cross-functional teams to develop and implement credit policies and procedures.
- Analyze data and trends to identify areas for improvement and develop recommendations for process enhancements.
- Maintain knowledge of regulatory requirements and industry best practices related to debt collection.
Requirements:
- 10 years of experience in debt collection or a related field.
- Bachelor's degree required; Master's degree preferred.
- Proven track record of success in improving collection rates and reducing delinquency ratios.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership skills.
