Main Function :
The PCT is a committed and compassionate professional. They have great interpersonal skills and the ability to create a supportive environment. The PCT position serves in both a clerical and direct patient satisfaction role. The PCT will coordinate and maintain the patient flow through the pre and postoperative areas exhibiting strong written and verbal skills. The goal for the PCT is to facilitate the ease and recovery of patients before and after surgery.
Duties and Responsibilities :
1. Philosophy
- Supports the facility's ideology, mission, goals, and objectives
- Performs in accordance with the facility's policies and procedures
- Follows the facility's standards for ethical business conduct
- Conducts self as a positive role model and team member
- Recognizes patients' rights and responsibilities and supports them in performance of job duties
2. General
a) Participates in facility committees, meetings, in-services, and activities
b) Punctual and comply with attendance guidelines
c) Gets along well with all employees and respects the rights of other employees
d) Demonstrates resourcefulness, independent thinking and seeks additional challenges and opportunities. Seeks to create new methods, techniques and processes.
3. Communication
Communicates effectively and professionally with vendors, physicians, coworkers, patients and visitorsInteracts with others in a positive, professional, respectful, and considerate manner4. Financial practices
Uses facility resources appropriately and avoids wasteful practicesReports wasteful practicesAnalyzes work area and makes recommendations for potential cost-effective improvements5. Compliance program
Assists in the implementation and maintenance of the organization's adopted compliance programPerforms according to established compliance policies and procedures6. Performance-improvement program
Contributes to the progress and development of the organization's adopted performance-improvement program, policies, and proceduresPerforms according to established performance-improvement policies and procedures7. Safety / risk-management program
Adheres to safety policies and procedures in performing job duties and responsibilitiesReports observed or suspected safety violations, hazards, and policy / procedure noncompliance to the safety officer or other designated personComplete annual education requirements8. Professional competence
Participates in continuing education and other learning experiencesShares knowledge gained in continuing education with staffSeeks new learning experiences by accepting challenging opportunities and responsibilitiesWelcomes suggestions and recommendations9. Regulatory
a) Remains current on all applicable state and federal laws, rules, regulations, professional
standards and accreditation standards
b) Submits required reports on a timely basis
c) Develops, interprets and recommends implementation of policies, procedures, regulations,
programs and recommended practices to ensure requirements are met
10. Duties
Respects patients' rights to privacy, dignity and confidentialityIs oriented to all surgical areas including the Business OfficeAssists with bringing patients back to the pre-op areaUnder the supervision of a Registered NurseObtains patients height / weight / BMI
Instructs patients, as applicable, needed for a pre-op urine pregnancy testInstructs and assists patients as necessary when changing both into surgery gown pre-operatively and with dressing post-operativelyObtains vital signsShaves surgical area(s) as orderedObtains blood sugar as orderedObtains EKG as orderedCleans stretchers and equipment between patients according to policy and procedureKnows locations of equipment, office supplies, and cleaning suppliesAssists patients to bathroom and provides drinks / snacks post-operatively onlyAnswers telephone if staff is not availableAssists with transporting patients upon their dischargeAssists in paperwork (i.e. patient charts, discharge instructions, etc.)Checks email regularly to ensure proper communication throughout the facilityWorks in a calm and orderly mannerAdheres to proper dress codeAdditional duties as directedRequired
1. High School Diploma; College preferred
2. Minimum 2 years experience
3. BLS
