Asst. Program Manager

Job Description

The Assistant Cottage Program Manager plays a key leadership role in the cottage program, supporting the Program Manager and team in delivering effective, safe, and therapeutic residential services to children. This includes planning, monitoring, and improving overall Residential Services, with a focus on providing high-quality care.

Key Responsibilities:

• Support the Program Manager in ensuring that Sanctuary, therapeutic techniques, and professionalism are reflected in staff actions.
• Assist in developing and maintaining staffing schedules and ratios.
• Help ensure the safety of staff and youth, as well as provide therapeutically and clinically informed programming.
• Aid in assessing individual resident needs, group dynamics, and group needs, and deliver safe, structured, enriching, and individualized programs for each child and group.

Schedule:

Tuesday thru Saturday: Tuesday, Wednesday, Thursday, and Friday from 12pm until 8pm, and Saturday from 8am until 4pm.

Flexibility:

Early morning and occasional later hours may be required.

Essential Duties:

• Understand and support the agency's mission, vision, guiding principles, and treatment philosophy.
• Ensure residents are supervised by staff based on age and level, to assure everyone's safety.
• Assist Program Manager in developing and maintaining staffing schedules.
• Ensure Safety Plans and ICMPs are in place, available to all staff, and actively used to guide treatment.
• Understand, reinforce, role-model, and consistently use all TCI Training and techniques.
• Have advanced knowledge of crisis assessment & intervention, and be available to staff as needed during emergency situations.
• Participate in recruiting, interviewing, hiring, and training Direct Support Professionals and Recreation Therapists.
• Monitor cottage budget lines to ensure the best use of resources to meet program needs.
• Consistently monitor staff performance, providing feedback, instruction, support, and/or disciplinary action as needed.
• Develop a SELF-based assessment of each resident's individual history, issues, and needs, and communicate this assessment with all colleagues on the treatment team.
• Train and orient new staff on all job tasks and responsibilities.
• Support overall strategic plan of the organization.
• Ability to adhere to our organization's core values and commitments.

Essential Qualifications:

• Master's Degree in a related field with 2 years direct care experience w/children or adults with developmental or behavioral disabilities, and 1 year of administrative/supervisory experience, or equivalent combination.
• Strong oral and written communication skills.
• Excellent managerial and administrative skills required.
• Knowledgeable of trauma-informed care preferably in a residential setting.
• A valid driver's license in good standing for a minimum of 3 years.
• The ability to maintain a driver's license in good standing according to our policy is required.
• A demonstrated ability to work collaboratively with a multi-disciplinary team.
• Multi-lingual a plus.
• CPR/First Aid certification preferred (in-service trainings are mandatory).
• Ability to access and utilize ADP app on smartphone or other device for access to agency programs.

Benefits:

• Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal, and sick time.
• Health Insurance.
• Dental Insurance.
• Vision Benefits.
• 401(k) Employer Contributions.
• Tuition Reimbursement.
• Aflac Benefits.
• Flex Spending Accounts.
• Employer Paid STD, LTD, and Life Insurance.
• Professional Development.

Physical/Travel Requirements:

• Candidates who are successfully hired must participate in our Therapeutic Crisis Intervention training, which concludes with a written and verbal test, and will be evaluated on conducting a proper physical restraint.
• Lift.
• Reach.
• Walk.
• Climb stairs.
• Bend.

Nothing in this job description restricts Andrus' right to modify the duties/responsibilities of this job at any time, with or without advanced notice.

EEO Statement:

Andrus is an equal opportunity employer.