Job Description
Job Description
Title : Associate Director of Hospice Patient Experience
About Andwell :
At Andwell, you don’t just work here, you belong.
Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.
- Comprehensive benefit package to support life outside of work.
- Stability – An employer of choice for 50 years.
- Centralized HR, IT, education, and employee experience departments for improved support.
- Culture of inclusion : A welcoming environment that values diversity and fosters teamwork.
Benefits :
Flexible health insurance optionsTuition reimbursement programsPaid time offOpportunities for career advancement within the organizationWhat You'll Do :
Acts as a change agent for improving the patient experience in all areas of hospice care, including admission, home hospice, GIP facility, bereavement, and in collaboration with all clinical disciplines.Represents and promotes service excellence and the professional standards of hospice and palliative medicine.Monitors and drives enhancements in patient satisfaction using varying metrics and leading the development of quality programming to achieve 5-star hospice rating.Assist with the recruitment, retention and management of extraordinary hospice staff.Participates in care coordination meetings to ensure the highest patient experience standard of hospice care for all patients served.Responsible for the development and support of all staff within their site for coaching, mentoring, and rounding.What You'll Bring :
Valid, unencumbered RN license in the State of Maine.Bachelor's degree or active matriculation in a BSN program preferred.Minimum of 4-5 years of experience in clinical hospice operations, with prior leadership and quality experience.Excellent interpersonal skills with the ability to interact collaboratively and influence at all levels of the organization.Excellent organizational and time management abilities.Reliable automobile with insurance.Come see what we do with a ride-along or job shadow!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
